
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Only issue was how screen total for shipping changed after the time I entered the shipping address and before I placed order
The amounts should have been the same for shipping
Not increased
I would have liked to know how much more to get free shipping, and have some suggestions for additional books
Easy to find titles. Not too difficult to change shopping cart contents.
Difficult to figure out shipping costs.
Seems to be very easy to order from this company and the price is good.
Nice and easy, all my choices were available at great prices
Place shipping costs, plus tax, up front wo a potential purchaser knows the total cost of his/her purchase.
Easy site to navigate. Don't like prechecjed options for emails, newsletters. They should not be checked.
I wish I could see shipping taxes before the very end.
It's fine, just wish the cost of shipping was less
I am a wanna be DJ and your selection may promote my future dreams...
Alibris has been the best website I have found for researching the evolution of relatively obscure technologies, like progress in photogrammetry from the 1930s to the present time.
Shipping was more than triple the cost of the goods. Can slower be less expensive?
Good had the book I gave away at the airport so I am happy to have find this
Always a pleasure to shop here - with people who know and love books and readers.
My family has used Alibris often over the years and we have always been well pleased. They have a great selection, a fine web site and trusty worthy sellers (that are well monitored by Alibris).
It was really easy to find these titles. I love buying from you guys!
I had to type a billing address change at least 5 times, trying to order a book
Found what I wanted quickly. Transaction is seamless
Alibris is a pretty straightforward website that is easy to navigate
I was pleased that you had the item I was wanting in stock. I found the ordering process to be very easy. I will order from you again. Can't wait to get the Psalter!
Alibris didn't have the title but it had the author
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.