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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Books always arrive quickly, always accurate shipments and the books are always in the condition stated or better.
Your website is well laid out, easy to navigate and attractive.
It's easy to find was I'm looking for. The books suggestions are very helpful.
Availability of books, secure shipping, and coupon code options makes your site top-notch for book buyers!
Found exactly want I wanted but it was not new. It was at a great price better then expected.
Easy to find books, easy to search for future books
Not sure yet. Hopefully I receive the book in a timely manner. Purchase went through smoothly.
Thanks for being there. I appreciate your selections.
I have used Alibris for years and find it to be an excellent source of used books.
Easy to use from finding the book I wanted to payment options.
Alibris makes it easy to connect with used and collectible booksellers nationwide, thereby supporting independent bookstores rather than corporate megaliths.
Easy website to connect with sellers across the USA.
Love being able to peruse the Alibris site and find what I wanted - and more!
Good prices for the items I search for and shipping is still reasonable considering the cost of fuel and lack of workers needed to run our country smoothly.
I was able to get all of the movies on my brother's wish list. Some of them were older and I thought perhaps hard to find. What a nice surprise to see them for sale at one website and at great prices, too.
The shipping cost is twice that of the book itself. This is ridiculous.
Easy peasy to order. Review of book condition based on description, and shipping, remain to be seen. In the past, all three (ordering, condition description and shipping) have been EXCELLENT with Alibris.
Website is user friendly. Haven't received my order yet.
Things are more expensive than on some other sites. Generally, it was easy enough to find things.
Only issue was how screen total for shipping changed after the time I entered the shipping address and before I placed order
The amounts should have been the same for shipping
Not increased
I would have liked to know how much more to get free shipping, and have some suggestions for additional books
Easy to find titles. Not too difficult to change shopping cart contents.
Difficult to figure out shipping costs.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.