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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It is always easy to find what I want, check-out is simple. I have always been pleased with the service of Alibris.
Great place to shop. They always seem to have what I want. Shipping is always right on. I have never been disappointed shopping here.
The books I get are always in better shape than expected.
Love alibris! Such an amazing service putting great books into everybody's hands!
Other than the cancellation it's been a pleasant experience.
Smooth service! I have been using Alibris for 6 months and they have never let me down.
Alibris is my go to for vintage books. I love them!
Shipping is always a little confusing but prices are great
I have yet to receive my book/ order, but so far so good.
Got a great price on a used prayer book that I was looking to purchase. Process quick and easy.
I love Alibris. Always satisfied for years. All book and music lovers need to know about Alibris. Tell them!
I was a bit confused by set up for pb edition.
Yet worked it out eventually.
I really appreciate the service and the selection of books alibris.com has to offer.
Great, good prices, and find a lot of the books I'm looking for.
Purchasing 15 books from the same vendor - shipping is too high.
Could not find a title and am always shocked by the cost of shipping. If you have 4 books from the same seller, why must you pay $3.99 per title for shipping? Shouldn't there be a better rate?
Sort of rough to find "at the end" that the shipping is much more than the book. But the prices are great, and this is the way shipping works.
It was very easy to place my first book order. I hope it will be equally easy delivery.
Thank you for placing my replacement copy of the book I intended to purchase in my check out box. It made very easy to check out swiftly.
Excellent search engine and friendly check out procedures. Optional larger font would aid tired eyes.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.