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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Finding and ordering this classic book was quick and easy. Much better bargain than Amazon!
Pretty good. Shipping price sooner would be better.
I don't like having to store my credit card on your web site. I also don't like having to agree to have my comments published. Shame on you. Aren't you paying attention to the public's demands for more data privacy?
I always get the best service and quick shipping time.
I have always gotten quality items When I order. Love this site!
Found the books I wanted at good prices. Thank you.
All is well as long as the books come when and how as describe. Thank you.
Having a space after each 4 numbers of the credit card makes it easier to check the number.
Love the site and ease of use connecting me to so many great bookshops.
Always a pleasure to buy here. Thank you very much
I was shopping on your site and when I tried to check out as a guest, it dropped all my order so I had to do it again.
It is always easy and fun to shop with Alibris, my favorite website to buy books!
Alibris website is very user friendly with clear concise item information. Could not be quicker or easier to complete an order.
Your web site is easy to use, the search function is reliable, and checkout is easy. Thanks.
Your web pages are easy to understand, your stock is good, and your prices are great. Thanks!
First time with your organization has been quick and efficient
First time customer. Yours was the best price online and in-stock quantity for a used copy of this book. What a great service!
Prior to receiving purchase, on-line site was very easy to use.
Easy title search and shipping/delivery. Thank you!
Have always been pleased with my transactions at alibris. Happy 2021!
Thankful that alibris has books that are off the beaten path!
Changing shipping address was a chore. Would be better if I could edit it at checkout.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.