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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always love shopping on Alibris. Great for hard to find books.
You are my "go to" place for used books both for myself and my school.
I am very disappointed. That shipping was not considered prior to checked out. I'll shop my books elsewhere
I really appreciate being able to specify an edition or a publisher.
Hope you can deliver these books before Christmas.
EAsy to shop and find what I am looking for and thoroughly easy processing of order
How do I change the phone number on my billing address?
Very glad to find two copies of this book. One for my twin sister and one for me for our 75th birthday!
Excellent. Easy to find what I wanted and purchase it.
Read about this site in a blog. Had everything I was looking for!
Sadly, sending takes a long time. This book is second hand and it cost double price to send to holland.
It sucks you just sold me a book on sportsters. I thought I was buying a book for big twins. Thanks for nothing.
Quick and easy used ISBN, found book right away. All books should be supplied with a tracking number since they go through the USPS. I'm hoping I get one so I know when it's coming.
I thought if I ordered all books from Alibris. Itself it would lower the postage for each book. Would be lower since your paying more for each book. Wasn't worth it. Must be a way to lower shipping cost even though books are all over the country. The thing I hate the most is every book. Order or package, should have a tracking number. The post office gives tracking numbers we can track online. It's important to know at least what day something coming So we can watch out for the item.
Had everything I wanted. Quick and cheap shipping!
The system would not accept the established password - I changed it once and it still not accept it. I then changed it again and it finally accepted it so I could place my order. I wanted to just use the new customer way to order after it would not accept the password and it would not let me do that either!
Glad to find books I want. Prices reasonable, but minimum for free shipping is a little high.
I like Alibris very much as an alternative to ebay. However, I am sorry to see the standard shipping rate on this site increase to 4.50 US.
A little spacing or a line between listings could go a long way. Other than that, super easy, barely an inconvenience.
I tried to use PayPal and kept being run in a circle rather than the order completing. PayPal notified me that you ran it through, but the order still didn't complete. So I have used my credit card. I hope it won't be charged to PayPal as well. Other than that, I like your site so far. We will see how this all works out.
Finding and ordering this classic book was quick and easy. Much better bargain than Amazon!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.