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AlibrisReviews 107,668

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,261
shipping
11,251
quality
11,245
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Always love shopping on Alibris
November 11, 2021

Always love shopping on Alibris. Great for hard to find books.

Date of experience: November 11, 2021
Washington
1 review
0 helpful votes
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You are my "go to" place for used books both for myself and my school.

Date of experience: November 11, 2021
Indiana
1 review
0 helpful votes
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I am very disappointed
December 11, 2021

I am very disappointed. That shipping was not considered prior to checked out. I'll shop my books elsewhere

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2021
Minnesota
1 review
0 helpful votes
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I really appreciate being able to specify an edition or a publisher.

Date of experience: November 11, 2021
Georgia
1 review
0 helpful votes
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Hope you can deliver these books before Christmas.

Date of experience: November 11, 2021
New Hampshire
1 review
0 helpful votes
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EAsy to shop and find what I am looking for and thoroughly easy processing of order

Date of experience: November 11, 2021
Colorado
1 review
0 helpful votes
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How do I change the phone number on my billing address?

Date of experience: November 11, 2021
New York
2 reviews
0 helpful votes
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Very glad to find two copies of this book. One for my twin sister and one for me for our 75th birthday!

Date of experience: November 11, 2021
New York
1 review
0 helpful votes
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Excellent
November 11, 2021

Excellent. Easy to find what I wanted and purchase it.

Date of experience: November 11, 2021
Kansas
1 review
0 helpful votes
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Read about this site in a blog
November 11, 2021

Read about this site in a blog. Had everything I was looking for!

Date of experience: November 11, 2021
NL
1 review
0 helpful votes
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Sadly, sending takes a long time
November 11, 2021

Sadly, sending takes a long time. This book is second hand and it cost double price to send to holland.

Date of experience: November 11, 2021
Minnesota
1 review
0 helpful votes
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It sucks you just sold me a book on sportsters. I thought I was buying a book for big twins. Thanks for nothing.

Date of experience: November 11, 2021
New York
1 review
0 helpful votes
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Quick and easy used ISBN, found book right away
November 11, 2021
Updated review

Quick and easy used ISBN, found book right away. All books should be supplied with a tracking number since they go through the USPS. I'm hoping I get one so I know when it's coming.

Date of experience: November 11, 2021

I thought if I ordered all books from Alibris
June 27, 2021
Previous review

I thought if I ordered all books from Alibris. Itself it would lower the postage for each book. Would be lower since your paying more for each book. Wasn't worth it. Must be a way to lower shipping cost even though books are all over the country. The thing I hate the most is every book. Order or package, should have a tracking number. The post office gives tracking numbers we can track online. It's important to know at least what day something coming So we can watch out for the item.

Date of experience: May 28, 2021
Georgia
1 review
0 helpful votes
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Had everything I wanted
November 11, 2021

Had everything I wanted. Quick and cheap shipping!

Date of experience: November 11, 2021
California
1 review
0 helpful votes
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The system would not accept the established password - I changed it once and it still not accept it. I then changed it again and it finally accepted it so I could place my order. I wanted to just use the new customer way to order after it would not accept the password and it would not let me do that either!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2021
Virginia
2 reviews
0 helpful votes
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Glad to find books I want
November 10, 2021
Updated review

Glad to find books I want. Prices reasonable, but minimum for free shipping is a little high.

Date of experience: November 10, 2021

Very Happy
June 29, 2021
Previous review

Very Happy

Date of experience: June 29, 2021
Kentucky
1 review
0 helpful votes
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I like Alibris very much as an alternative to ebay. However, I am sorry to see the standard shipping rate on this site increase to 4.50 US.

Date of experience: November 10, 2021
Tennessee
1 review
0 helpful votes
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A little spacing or a line between listings could go a long way. Other than that, super easy, barely an inconvenience.

Date of experience: November 10, 2021
Florida
1 review
0 helpful votes
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I tried to use PayPal and kept being run in a circle rather than the order completing. PayPal notified me that you ran it through, but the order still didn't complete. So I have used my credit card. I hope it won't be charged to PayPal as well. Other than that, I like your site so far. We will see how this all works out.

Date of experience: November 10, 2021
Maryland
1 review
0 helpful votes
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Finding and ordering this classic book was quick and easy. Much better bargain than Amazon!

Date of experience: November 10, 2021