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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find what I needed. Simple and quick check out! Thanks!
I have not been on your site for awhile. I found it a little more difficult to see the choices. I suppose I will get used to your new format.
I have been shopping with Alibris for a long time. They are one of my go to places for used books. Usually have what I'm looking for and are always helpful if an order goes wrong.
Love the optimized ordering! Saves a lot of time. We'll see how it turns out - high hopes!
Super easy to navigate...
Especially for a new/returning non-traditional student like myself.
Over the years I have always found what I wanted and the service was timely and satisfying
I want to be able to purchase book as guest rather than having to fake an email address each time to avoid future email.
The year of the expiration date was incorrectly entered which took me a long time to correct!
Hard to find books readily available. Why go anywhere else!
Lots of choices easy to use no obstacles thank you.
Had to reset my password, and site didn't save the book I'd selected for purchase. Has to re-search for it; somewhat awkward.
The rating is poor because I ordered this book as used from a list of available copies. After that, I went to order it again, and don't you know, there's that copy still listed as available.
Have used alibris for years, and have always been pleased
Have used Alibris for a few years - always great finds and great prices
Can't find where to send on this page. So not sure if I'll receive my Dr. Pearl book.
Advanced search does not work well. Putting in date "before 1900" it still returns books with much later publishing dates.
Shopping was fast and easy. Selections were great and divided into categories, which made selections easier.
I love the fact that i could find all the books my son wanted for Christmas and dint have to pay a fortune for them.
Found all of the books I was looking for plus an extra one that I loved.
Fast and easy, site was on key will buy from here again
Achat facile sauf que j'aurais revoir l'étatdes cds: neufs ou d'occasion..
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.