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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love Alibris and never have issues finding what I need.
I've been using alibris for years and love it. If I'm buying a book or movie, I always check alibris first. Easy to search for what I need and the price and quality I want. The prices are incredible. I have been able to buy books that I never would have on my budget; including textbooks when I was in college.
I am glad I found what I wanted and had no trouble paying for it...
So happy to find this book; an incredible story of courage and sacrifice.
Nice way to find a book that was out of stock in my local store.
The shipping is always very fast and browsing the selection is very easy
Have not visited site in ages, but so far (pre payment for book.), the experience has been great.
I wasn't given enough time to collect enough purchases to meet the discount and I had to start over and try to remember the books I wanted.
Coupled with PayPal, the purchase experience was two clicks and done. We'll done, Alibris!
When I tried to checkout as a registered user, the website told me I had to sign in as a guest. When I signed in as a guest, the website said that the book in my cart was no longer available.
Hitting back doesn't take you to previous page but back to google search. It made for a difficult checkout process.
Found exactly what I wanted quickly and a very good price
So far so good, hoping delivery is just as good! Thank you.
Hard to look for subject matter without book title and/or author. Did not find the subject matter I wanted easy.
I was informed of a cancellation picked same book different price, hope to get it soon for gift to friend
It is easy to find what I am looking for at a fair price.
Alibris makes it easy to shop for used and new books; I don't get all my books here, but I get many of them!
Really? If I had spent 8 more cents I could have had free shipping? I would have given you 5 stars if you'd have just tossed in free shipping as a new customer bonus.
The checkout process with free shipping is very confusing! I selected the link with the free shipping and the lower price that produced a screen with a higher price that included shipping. I was very hesitant to complete the order and provide my credit card information. In fact, I started an order on Amazon but the price was higher. As a result, I came back to the Alibris site and provided my credit card information. Once I entered the credit card information, the review screen showed the original lower price.
I tried using your "Contact Us" but discovered it would not provide me with any immediate assistance.
Order easy as expected--will wait on delivery for final evaluation
Almost always find what I'm looking for, with choices.
I've used Alibris for years and have never had a problem, almost always find what I'm looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.