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AlibrisReviews 107,597

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
945
value
11,227
shipping
11,217
quality
11,211
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Good descriptions, clear process, easy as can be to find and order books.

Date of experience: December 10, 2021
Illinois
1 review
0 helpful votes
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I chose Alibris because I have had great service in the past.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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"When you tear out a man's tongue, you are not proving him a liar, you're only telling the world that you fear what he might say." - George R. R. Martin

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Exactly what I was looking for and reasonably priced.

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
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I did not see an "edit" option, The title of this book did NOT say Large Print.
I was almost afraid of ordering. There was a Large Print in the section where
I ordered. If I can find a telephone number to call, I will do so in the morning
So that a regular print will not be sent.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Very Easy to shop
December 9, 2021

Very Easy to shop. I am hoping the book is in good shape. I generally buy new books not used.

Date of experience: December 9, 2021
Florida
1 review
0 helpful votes
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Happy to find the book and have it available. Glad you are there.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Love to buy books for gifts...
December 9, 2021

Love to buy books for gifts... Alibris gives me the best bang for my buck!

Date of experience: December 9, 2021
California
2 reviews
0 helpful votes
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Easy, quick, full supply, many options, wide inventory

Date of experience: December 9, 2021
Arizona
1 review
0 helpful votes
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Thank you for good price and looking forward to speedy delivery.

Date of experience: December 9, 2021
California
1 review
0 helpful votes
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Acted like there was a sale, and there was no sale. I guess sale only applied to certain sellers.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
New Mexico
1 review
0 helpful votes
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You are cheating on state sales tax by charging sales tax on the shipping amount in addition to the book price itself.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Maryland
1 review
0 helpful votes
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Very easy to find and purchase books
December 9, 2021

Very easy to find and purchase books. Will definitely use in the future.

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
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I like what I find but it's hard to shop one seller...
January 8, 2022
Updated review

I like what I find but it's hard to shop one seller to reduce shipping.

Date of experience: December 9, 2021

Had a little trouble with payment but always able to...
April 27, 2021
Previous review

Had a little trouble with payment but always able to find what I'm looking for.

Date of experience: April 27, 2021
Florida
2 reviews
0 helpful votes
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I try to find DVD`s from same vendors but selections...
January 8, 2022
Updated review

I try to find DVD`s from same vendors but selections force me to variable and a few that I have bought from I do not like!

Date of experience: December 9, 2021

As a merchant and a buyer I find some of your shipping...
September 26, 2021
Previous review

As a merchant and a buyer I find some of your shipping rates too high!

Date of experience: August 27, 2021
District of Columbia
1 review
0 helpful votes
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Alibris has always been reliable
December 9, 2021
Updated review

Alibris has always been reliable - prompt shipping & quality items.

Date of experience: December 9, 2021

Perfectly fine
March 8, 2021
Previous review

Perfectly fine.

Date of experience: March 8, 2021
Wisconsin
1 review
0 helpful votes
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Becoming tedious as I have to enter more comments, etc etc etc

Date of experience: December 9, 2021
Wisconsin
1 review
0 helpful votes
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This is the only place I come to for books for myself,...
December 9, 2021
Updated review

This is the only place I come to for books for myself, friends and student. I love supporting small business and Alibris allows that to happen

Date of experience: December 9, 2021

Easy to find what i need
November 2, 2021
Previous review

Easy to find what i need.
Quick response time.
I've been with Alibris for many year and recommend it to everyone I know.

Date of experience: November 2, 2021
Maine
1 review
0 helpful votes
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I've never heard of Alibris but we do order many used books.

Date of experience: December 9, 2021
Idaho
1 review
0 helpful votes
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Just ordered
December 8, 2021

Just ordered. Easy to order. Will see how long it takes to arrive and what shape the book is in.

Date of experience: December 8, 2021