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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first order was easy, &arrived quickly, & price was great!
I was able to find the exact binding that I wanted for this 1987 book with a plastic comb binding. The book is supposed to be in very good condition, so I am very happy.
It's kind of hard to find the book editions I'm looking for. Abebooks is much easier, with being able to enter specs at the top of the page.:)
My first order was cancelled because the item was lut of stock. More attention to removing item that aren't in stock should be made.
Best platform, reviews and ratings system in the business.
Alibris has an excellent platform which makes it effortless to locate and choose exactly the detailed description, condition, price and vendor reliability via your superior feedback format of both books and DVDs. Alibris' entire platform is far superior to Amazon.
It was easy to find what I was looking for and easy to checkout. Thank you Alibris.
Only problem I had was it was not clear that I would get free shipping at the end of my transaction. Up to the very last page I was told there would be shipping even though I bout $70 worth of books that all had the free truck symbol. In the end it worked out, but I was concerned up to that point and delayed my purchase trying to figure this out.
Awesome plus more characters to fit the requirements
In general, books are easy to find by topic or by author. When I do select a title, the options for purchase come up in sorted order by price (default). I find the site much easier to navigate and use than the big online book seller... A*****.
Great, but need a way to delete saved credit cards.
I've ordered from Alibris off and on for many years. Never been unhappy.
Too much time spent on getting the payment to go through.
I've built my current library from Alibris... if you desire it... they have it
Easy to find and purchase. Saved 50% over what Smiley face had to offer.
I wish I didn't have to pay multiple shipping charges for books from the same vendor!
I found what I was looking for quickly and easily.
After a little trouble with the website, the order went through just fine, and the catalog was easy to search, with good information about the quality of the alternatives.
Always happy with my shopping experience. Thank You
Confusing as to order from Alibris or other seller
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.