On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found what I wanted at a good price. Website is much upgraded since my last visit. I'll shop here again.
Easy interface, quick filters, very clear cart and shipping summaries.
Website has problems with increasing quantity. Customer needs to define at start not finish. Customer Service costs me a $40 purchase w/discount by delaying my order as book went out of stock during wait time. Ordering process needs improving for customer human factors.
Easy to order from your website - good service OK!
I love recycling books. It's so much better for the environment and a great way to re-use all that knowledge!
When I look at the book listing it gives a price and shipping amount of $6. And change. When I go to Checkout it demands $15.00 for shipping. I should be told that the shipping will be $15. Per book at the original listing.
Very efficient user friendly. Some act as is they don't want to sell their wares. Bad business all around thanx
I've been shopping with you for over twenty years. Always have been satisfied. Many thanks for the many books.
Thanks for having "Stumps" by Stella Austin. It was my mother's favorite book when she was little.
Should estimate full charge at first rather than at end. I
I left Abebooks because of Amazon and now you have a new customer/
Site is easy to use! Found what I was looking for at less than half of the cost I would have paid on Amazon Prime even after the shipping costs! Happy customer!
All very good, but don't know why my phone number was automatically added to shipping address at some point in the last couple of web page forms.
Not happy with shipping cost seem like I am taking it on the chin
Doesn't give me information on the book. How many pages? What's it about? I need to always research the book on a different site then come back to Alibris. Too much time. Even on cheap books, shipping is expensive. Bought book for $1.45 but paid way more in shipping. If I by four books at 1.45 each which totals under six dollars. I'm paying twenty dollar in shipping and then tax. The price of the books on the site look good but the total price is not worth it at all.
I ordered everything from one seller and it said if I did I would get a discount on shipping. I did not!
I used the Alibris Book Fetch function and they found my book in less than 2 weeks. Thank you, Alibris!
I found the books that I wanted. Great selection.
It was good that Alibris did the email to say I had not completed my order yesterday. I put in an updated credit card and made the new order.
Shipping prices went up. Hard to tell which vendors have been used for items already in cart.
Good descriptions, clear process, easy as can be to find and order books.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members