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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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1. Shipping costs too much. Can we have an option of book rate shipping?
2. Should be able to get 2 books from same source for less cost than separate shipping.
Cost of shipping should go down when I order 3 books from the same bookstore
Large variety of books, excellent resource for book club
Did not find the price that pulled up on Google on alibis
As a longtime subscriber I find this website wonderful--easy to use with a lot of bookstores onsite and the prices are right
Being able to leave my email and the title of the book I've been looking for for months to get it now is amazing
I sometimes don't get my needed method and cost of shipping as I think the next page will give me the opportunity to choose from various methods and prices of shipment only to find the next click actually is the one that checks me out.
So easy. I've ordered from Alibris in past with great results. This book was 18% less than Amazon. Would rather support Alibris even if was same price as Amazon or slightly more.
Good selection and easy checkout process. Wish there was a way to see the inside of the book, at least a page or two, to get a feel for it.
The site provides good prices, and makes out-of-print books available, if used, but the shipping cost for each book adds up and often outweighs the discounted price.
Such a great marketplace with many good titles to choose from, quick and easy shipping.
I like reading the details on each item to better assess the condition of the book.
Excellent search engine and book reviews and a nice selection of vendors.
Love the recommendation about the "best" copy of the book I was looking for.
This is the third time I have ordered this book ~ once for us, then twice as gifts. Easy process, quick delivery. Thanks!
Easy to understand site. Great prices. Good descriptions of ware on book.
A teacher must have planned your pages because it leaves nothing to question. Neatly done? Makes book shopping a joy.
It's annoying to have to enter my credit card every time I go into and out of my shopping cart, especially as I am still logged in
I was aware that "The Big Trail" was avail. In 35mm Full screen and 65 mm widescreen versions. I had difficulty finding that info in browsing your listings.
Super easy
Just wish free shipping would show before card number has to get put in
I can always find old, classic, and rare movies at Alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.