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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It would be nice to be able to pull books from the same seller.
I'd like you to add a button on the checkout page that allows the user to go back to the search. I often decide I want two copies of my favorite out of print book, and have to use the back arrow.
Love Alibris—I can build my personal library within budget!
Fun to find what I wanted so easily!
Really wonderful selection. Wish I could even get the coupons to work, however.
I signed up for your program and it said I'd get a $5.00 coupon when I last ordered a couple of moments ago, but it didn't come and I was planning on using it for this purchase :(
I didn't understand what went wrong with my cc but it was easy enough to fix
Locating book and navigating website was super easy and user friendly. The product appears well-priced and shipping is prompt. The check-out process was straight forward and efficient. I was very pleased with my experience. I have purchased from Alibris in the past and they have met/exceeded my expectations in terms of service, quality, price, ease, and delivery. Good people make this company excellent!
I always go to Alibris first when shopping for books.
Tried to order some additional books that showed they were "free shipping" from your alibris location@ 46 or 47 dollar total. Well above the 39, and it tried to charge 15 dollars in shipping for them. I put them on a wish list instead of buying them. What happened? No free shipping during christmas?
Should get free shipping because I already had qualified for it from previous order.
Always easy to search, and robust in terms of results.
It read free shipping and instead about $5 was added to each item.
I appreciate the easy process but would like to have delivery times available when ordering.
I am extremely happy with Alibris! This is my second time ordering and while it is not fast like Amazon, I have saved more money on the purchase of older published books which are listed fora good deal more money.
I'm thrilled to find the book I was looking for at an excellent price for a used book!
Love Alibris! Thanks for your many years of excellent service to your patrons!
First time. It will be interesting to see how it goes.
Shipping charges far exceed the cost of the books, maybe I'm just not up to date on shipping costs?
It was easy, up to this point! Now I'll learn how long the shipping takes and the quality of the products when I receive them. Hopefully fast shipping and good quality, the books are gifts for a 10 year old named Lucca.
They had all the books I was looking for at a very reasonable price. Thank you, Ken Simeral, Prescott, AZ
Easy site to navigate which I appreciate as a 72 year old!
Easy to navigate website with relevant information.
I want send this as a gift but don't see a way to do that
Really easy to navigate through the site to find the right books!
Like the upfront shipping fees and the ability to filter/sort by condition
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.