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AlibrisReviews 107,567

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,215
shipping
11,205
quality
11,199
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
0 reviews
0 helpful votes
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Lousy search options: can't select paperback/hardcover, select acceptable condition(s), choose sort order. Sad! Pathetic! This is all trivial with any database-backed website, I was doing it decades ago. Fire your IT dept and hire a real coder.

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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Had what I wanted and states it will get here when I want it

Date of experience: December 16, 2021
Oregon
1 review
0 helpful votes
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I have always found an interesting & or uncommon print...
December 16, 2021
Updated review

I have always found an interesting & or uncommon print that's either out of print or hard to find… I WILL come back here to this site over & over…

Date of experience: December 16, 2021

I almost ALWAYS find what I'm looking for & "usually" it's a bette price than any other I could find- also, more original pressings than anywhere.

Date of experience: May 19, 2021
Tennessee
2 reviews
0 helpful votes
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Easy checkout and happy they had the book I've been looking for.

Date of experience: December 16, 2021
District of Columbia
1 review
0 helpful votes
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Very Straight Forward, no tricks and it appears the item will be shipped when it said it would be.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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Alibis had the book I was looking for, and the site is extremely easy to navigate.

Date of experience: December 16, 2021
Colorado
1 review
0 helpful votes
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Why ar ther 2 place your oder here buttons... that is disconcerting.

Date of experience: December 16, 2021
California
2 reviews
0 helpful votes
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Easy and wonderful!
December 16, 2021

Easy and wonderful! I'll come back again and again! Thank you

Date of experience: December 16, 2021
Florida
2 reviews
0 helpful votes
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Paypal did not work as payment for some reason. Overall you guys are great though!

Date of experience: December 16, 2021
Georgia
1 review
0 helpful votes
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Books available, numerous options, fair pricing
December 16, 2021
Updated review

Books available, numerous options, fair pricing. Thank you!

Date of experience: December 16, 2021

Easy to navigate and clear descriptions
October 14, 2021
Previous review

Easy to navigate and clear descriptions. Will know for sure when my order arrives. Thank you

Date of experience: October 14, 2021
Texas
2 reviews
0 helpful votes
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Ordering was fast and easy
December 16, 2021

Ordering was fast and easy. I was able to use PayPal for my method of payment.

Date of experience: December 16, 2021
Idaho
2 reviews
0 helpful votes
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I knew what I wanted, you had it in my search, and everything went very well. I like dealing with Alibris... I have always had good experiences with you

Date of experience: December 16, 2021
Minnesota
1 review
0 helpful votes
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I really appreciate the recommendation under the original title that I searched for

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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Since I knew what I was looking for, this was a very easy endeavor. The website is clear and easy to navigate.

Date of experience: December 16, 2021
South Carolina
2 reviews
0 helpful votes
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Very easy and intuitive to shop on the Alibris site. Haven't purchased anything for a while but I found what I wanted quickly.

Date of experience: December 16, 2021
California
2 reviews
0 helpful votes
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3 to 14 days shipping?!?
January 15, 2022

3 to 14 days shipping?!? That's way to vague. Not confident in receipt

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Every time I order it has been smooth easy transaction.

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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I ordered 2 identical books from same vendor but postage was doubled. Why?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 16, 2021

If the book seller had more than one copy, I could...
November 25, 2021
Previous review

If the book seller had more than one copy, I could not navigate website to find it.
Also I would like to know shipping charges before entering my credit card info. Site is NOT user friendly.

Date of experience: October 26, 2021
Minnesota
1 review
0 helpful votes
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Excellent
December 16, 2021

Excellent. Very easy to navigate. Many options to purchase. Great selection!

Date of experience: December 16, 2021
Colorado
1 review
0 helpful votes
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Easy and quick
December 16, 2021

Easy and quick. Ty for making this so convenient. I will shop with this site again.

Date of experience: December 16, 2021