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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Lousy search options: can't select paperback/hardcover, select acceptable condition(s), choose sort order. Sad! Pathetic! This is all trivial with any database-backed website, I was doing it decades ago. Fire your IT dept and hire a real coder.
Had what I wanted and states it will get here when I want it
I have always found an interesting & or uncommon print that's either out of print or hard to find… I WILL come back here to this site over & over…
I almost ALWAYS find what I'm looking for & "usually" it's a bette price than any other I could find- also, more original pressings than anywhere.
Easy checkout and happy they had the book I've been looking for.
Very Straight Forward, no tricks and it appears the item will be shipped when it said it would be.
Alibis had the book I was looking for, and the site is extremely easy to navigate.
Why ar ther 2 place your oder here buttons... that is disconcerting.
Easy and wonderful! I'll come back again and again! Thank you
Paypal did not work as payment for some reason. Overall you guys are great though!
Books available, numerous options, fair pricing. Thank you!
Easy to navigate and clear descriptions. Will know for sure when my order arrives. Thank you
Ordering was fast and easy. I was able to use PayPal for my method of payment.
I knew what I wanted, you had it in my search, and everything went very well. I like dealing with Alibris... I have always had good experiences with you
I really appreciate the recommendation under the original title that I searched for
Since I knew what I was looking for, this was a very easy endeavor. The website is clear and easy to navigate.
Very easy and intuitive to shop on the Alibris site. Haven't purchased anything for a while but I found what I wanted quickly.
3 to 14 days shipping?!? That's way to vague. Not confident in receipt
Every time I order it has been smooth easy transaction.
I ordered 2 identical books from same vendor but postage was doubled. Why?
If the book seller had more than one copy, I could not navigate website to find it.
Also I would like to know shipping charges before entering my credit card info. Site is NOT user friendly.
Easy and quick. Ty for making this so convenient. I will shop with this site again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.