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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Really great service and helpful to bypass Amazon and shop directly from indie sellers
The process was easy. I look forward to the delivery being as smooth.
So far so good, not great Shipping as much as the used books! These are Seasonal gifts for family hope they will be s described.
Working with your web site was quick and easy. I only wish I had an option to add a gift card, since this is for a Christmas present
See my comment on the very bad previous attempt at getting this title.
I appreciate the detailed description from the seller.
Ok but very hard to fix errors on shipping country.
The experience of trying to edit my shipping address and credit card was far more annoying than I've ever seen in a webpage. I was just about ready to bail on my order when I managed to get it worked out; and I'm a software developer.
I really enjoy using the coupons when buying in high volume!
The Cart Optimizer was a welcome surprize
It was easy to find the books and authors I wanted
Coupon in today's email not valid, coupon on website (FIVE) would not work on this purchase, why? Have I misunderstood something?
Always shop here for books. Boycotting Amazon forever!
Shipping can be a little much for each item, and some prices on items are absurd (for example: Black pug items)... But they've got a great selection of everything ;)
I found everything I wanted. Hopefully the shipping goes without a hitch
It's nice that the books can be found on the website but I find it very Unreasonable that the Shipping is 2-3 times the selling prize. Still won't discourage me from using the website but if you could lower the shipping a bit that would be very helpful.
Alibris has always helped me find things I needed.
I can always find the book I'm seeking at a great price. Also, the sellers often provide helpful descriptions of the book's condition.
I was sent an email to save $5 but the check out did not process for discount.
Easy ordering, the best selection of international titles. Books available in the UK before North America, and Royal Mail shipping is surprisingly affordable
I can always find the book I am looking for and usually saves me money.
I found what I wanted quickly and easily. I also found a great price that enabled me to get an extra copy for a friend.
Easy to find title on this site. I expect the condition is accurate. Not my first purchase through Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.