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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I don't understand why I'm charged twice for shipping when coming from the same place.
Pro:
Quick and easy
Con:
If you only need a two letter state code, why allow typing in the full state name?
Why not have a drop down list with the state codes?
It was strait forward and intuitive. I recommend checking out the used books if you want to save some money. It is almost too easy.
Great layout and easy to find what i was looking for. Check out process is good too! The simple stuff is always best!
Great place to get books. The site is easy to navigate and almost always has what I'm looking for available.
Always easy to find books at reasonable prices.
I found an out-of-print book on Alibris that was four times cheaper than it is on other sites, including Amazon. Assuming it arrives it decent condition, I'm happy with Alibris.
I thought I had a coupon but maybe it has expired?
They had the book I needed for my new job. And I am super excited.
Seems good, but condition not mentioned, will demand refund if not in. Good condition
Easily found exactly what I was looking for. Easy check out.
Glad to find the books that I was looking for! Thank you!
Fast and easy have ordered before and will most likely return.
Quick and easy. As usual, excellent prices and a good deal on a used book.
Easy purchase and always quick shipping. I find the best books and feel NO GUILT about buying bc the prices are the best!
Pretty good! Good prices. The site is awkward but great access to specialized books!
Quick and easy
Love the guest check out option when I am in a hurry.
The ability to search and source books from sellers all over the country, simultaneously, is invaluable.
The shopping experience on the Alibris website is seamless.
Easy navigation and it runs smoothly.
Used a coupon code to buy 6 books, then 1 wasn't available, so bought from a different seller, but didn't know how to apply coupon again, but maybe the whole thing was applied to the 5 books. Just confusing.
Found everything I wanted, almost all from NV!
1 thought you were offering a $15 reduction per your recent e-mail?
Really great service and helpful to bypass Amazon and shop directly from indie sellers
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.