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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love it when I can find the books I am searching for!
This is my go-to place for buying books online. I love buying used books, and your site makes the purchases easy.
I love that you have so many of the titles I'm interested in at a much better price than Amazon!
Very easy to find good, quality, used books.
I have been shopping with Alibris for years and have always had a great experience.
Chick and easy. Great to buy from. Will be back to shop again for sure.
Great price on movies shipping a bit much for some
Get all my movies here no issue thus far, recommend to all.
I have always had great luck finding what I am looking for.
I am glad I found the book, but it was difficult to pay because it would not accept my debit card. I had to use PayPal after a couple of tries.
I liked the ability to choose the location of the seller as well as condition of used books.
I found the book I wanted for a great price, put it in my cart, then remembered to sign in. But I couldn't access the same cart again, so I lost the best price. Had to sign in again and order a more expensive copy.
I'm always gratified by the speedy and accurate service.
No unpleasant surpises and clean delivery.
Once having wrestled Aljbris'S sales system to a win it went smoothly.
Alibris always presents my book choices with minimal fuss. And delivers them speedily.
Happy as always to select books from Alibris and chrck out with PayPal.
Pream1027@gmail.com
Little bit of a glitch in getting the version I selected, but otherwise smooth sailing.
Quick and accurate, once I deleted some previously noted items.
Intuitive, responsive website. Very easy to use. Thank you
Website is easy to use and the price of the book is the best offered.
Everything worked, not a buggy site. Let's see if the book arrives :)
Very easy to find the book I want and to place the order.
Could not get a coupon code. Was sent to Rakkuten and they are really $#*!ed up. I refuse to stop ad blocker and am therefore not allowed to get the coupon code or cash back. That sucks.
Good job. Found what I wanted quickly and at a good price.
I ordered rare books and this site had the best deals I could find! Thank you!
Easy to find what your looking for and lots of choices.
Fast, easy and simple to find items and to checkout.
Easy to search for items and multiple options.
Slow delivery but the choice of books are tremendous
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.