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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It took me too long to make this purchase and the tone of your website is presumptuous and overbearing.
The shipping and discount codes were confusing. It would be much better if you could see those as you add the books to your cart.
Your site was very easy to navigate and the ordering was simple. Thank you.
I'd like to be able to easily find the books from the same store to save on shipping supplies.
Easy to find what I'm searching for. Only wish I knew shipping was going to cost so much while I ordered.
The shopping was great to save on the books I purchased. However, a box popped up and said spend $2.77 more and get free shipping and at the time I only had 1 book for $36.23, so I purchased 3 more books total of order is $86.75 including a $4.49 shipping fee. That was misleading and untrue.
So far, Your site has had every rare book I've been looking for.
It was great! Had what I wanted and at the price I liked!
Easy to find what I was looking for (paperback dictionary)
There were so many good items from which to choose, I had to make a Wish List.
Love to check out books on your site, it's so easy! Thanks
I liked the cart optimizer. Found it through Addall.com. Trying to avoid Amazon to combat world domination! Alibris is cheaper anyway!
It would be better if we could see the shipping costs.
Excellent experience. How can I receive free shipping?
It's very easy to find and pay for the books I need, at such a reasonable price too! I will definitely use alibris in the future!
Although shipping is high I like to support smaller businesses and don't mind used books because even with high shipping, brand new is still more costly.
Good, except one book I chose said $4.99 shipping but at check out it was $7.99? So I deleted it and found another book.
Thanks.
Easy to find the book I wanted and a smooth checkout. Thank you!
I appreciate you providing information so I can avoid mass market paperbacks.
I love it when I can find the books I am searching for!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.