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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love that 3 books will arrive separately. 3 exciting parcels in the mail! These are book recommendations from friends.
Easy and simple searches and a lot of independent sellers to chose.
Get books for school requirements at a good rate is a blessing for those of us on a budget
Ordered sent to a different address and handled with no problem.
Easy-found book I wanted at a great low price-thanks!
I have always had an easy shopping experience at Alibris, and will continue coming back.
Smooth interface bookbinder.com —- convenient order and checkout procedure
Everyone has the exact same way to purchase things
You found the book I had a hard time finding- book sellers and libraries.
Thank you. Four stars because I just ordered the book, I have yet to receive the book.
The ordering process was difficult. First, it would not take my card. Second, it showed up as a fraud alert. I will have to wait and see if my book shows up to let you know if it is a scam or not.
Great prices and easy to use interface. Thank you Alibris!
Sometimes the shipping is more than the book price.
Very pleased with the options available for the topics I'm interested in.
So happy to find an original copy of the book I was looking for instead of a print on demand version. Fast search and purchase.
It was easy to find what I was looking for with fair pricing and shipping.
Back in the 1980s I used to buy books by snail mail from the publisher before Amazon and such. My dissertation sponsor put me on to used book dealers a couple years ago. Belerium Books (SF Calif) wrapped a small pamphley like from the master museum art packer I once knew ("That's what you get when Trotskyites do the job"). I once wrote (1979) to Pantheon and they gave me the names of the people they pay royalties to for Hermann Broch (who cares about him, right?), and I became a friend of his son. [Transformative] Books are sacred in a post-Enlightenmant secular world. You are good folks.
It would be nice to be able to group books by bookstore more easily to limiting shipping charges.
Why the high shipping costs, I have bought books from other used book companies and their costs were free or like $1.90 for the same sized book, in fact just another Splash, the best of watercolor
Books. I realize it was only free if it was over a specific amount but that amount was only $5 or $6. Once it was $10, so I ordered two books and it was free.
Surprising me with shipping at the end is a big bummer. Why not encourage sellers to include shipping in the cost, or put the total upfront?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.