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AlibrisReviews 107,119

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
924
value
10,979
shipping
10,969
quality
10,963
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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The selection of titles is always good and it's easy to find my requirements. (I prefer hardcover and there's a search function for this.) I also appreciate the indication of condition of each book.

Date of experience: January 26, 2022
Colorado
1 review
0 helpful votes
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Owl Books has always provided reliable descriptions and quick service.

Date of experience: January 26, 2022
Washington
1 review
0 helpful votes
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Free shipping "may be eligible", but not available
January 26, 2022
Updated review

Free shipping "may be eligible", but not available. Disappointing

Date of experience: January 26, 2022

Stated eligible for free shipping, and then NOT available
February 7, 2022
Previous review

Stated eligible for free shipping, and then NOT available. Disappointing.

Date of experience: January 8, 2022
New Jersey
2 reviews
7 helpful votes
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The site was confusing
February 25, 2022

The site was confusing. It asked for 5 digit zip OR zip+4. When I tried the zip for it sent me back to change it to the 5 digit zip.

Date of experience: January 26, 2022
California
1 review
0 helpful votes
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Thank you for this, I've been looking for this dvd everywhere

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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I just ordered it now, so no comments on shipping
January 25, 2022
Updated review

I just ordered it now, so no comments on shipping.

Date of experience: January 25, 2022

Good price and good delivery time
February 4, 2021
Previous review

Good price and good delivery time

Date of experience: February 4, 2021
Colorado
1 review
0 helpful votes
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It's easy to order from Alibris
January 25, 2022
Updated review

It's easy to order from Alibris. It's interesting to me how often the shipping on items I order is more than the items themselves. It's all right. I'm a careful shopper. Excellent choices, efficiency, timeliness. Thank you!

Date of experience: January 25, 2022

Easy to understand and to do
November 1, 2021
Previous review

Easy to understand and to do

Date of experience: November 1, 2021
Maine
1 review
0 helpful votes
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Easy to find clear description and nice lay out of the ordering page

Date of experience: January 25, 2022
Oregon
1 review
0 helpful votes
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First time using Alibris
January 25, 2022

First time using Alibris. I truly like supporting small local book stores. Thank you.

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Only complaint so far is asking to fill in an expiration date or security code and there is no place to put it. Until you have to fool around the credit card info, Yeah, it finally gives you a place to input the info.

Date of experience: January 25, 2022

I never got a chance to put the address I wanted it...
August 27, 2021
Previous review

I never got a chance to put the address I wanted it sent to. Frankly, your system is not user friendly or explain well what and when and where you want the information. Please stop order and let me start over so the correct information can be entered

Date of experience: July 28, 2021
Washington
2 reviews
0 helpful votes
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Very easy to search books
January 25, 2022

Very easy to search books. I always find what I like to read. Now I need to retire so I can read all these books!

Date of experience: January 25, 2022
Texas
2 reviews
0 helpful votes
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Found items I needed
January 25, 2022

Found items I needed. Good prices & happy with shipping dates.

Date of experience: January 25, 2022
Indiana
1 review
0 helpful votes
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It was so easy to find all the books i was looking for and the details on the books we great also

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Easy and intuitive, lots of options depending on if you are prioritizing cost, speed, condition, etc.

Date of experience: January 25, 2022
Massachusetts
1 review
0 helpful votes
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Your website is clear and easy to use, and your check-out is seamless!

Date of experience: January 25, 2022
Florida
2 reviews
0 helpful votes
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Found the book, good price, easy efficient checkout, appreciate guest checkout option and PayPal. Made it easy to ship to a diff address also.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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I have always found them to be a great source, with excellent prices and selections.

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Feels almost like a fake shady website, since the navigation is so jerky. Watch out for that deterrent.

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Price is right but editing billing and shipping info is a challenge

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Easy and gave me great choices in what seller i wanted to deal with

Date of experience: January 25, 2022