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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The selection of titles is always good and it's easy to find my requirements. (I prefer hardcover and there's a search function for this.) I also appreciate the indication of condition of each book.
Owl Books has always provided reliable descriptions and quick service.
Free shipping "may be eligible", but not available. Disappointing
Stated eligible for free shipping, and then NOT available. Disappointing.
The site was confusing. It asked for 5 digit zip OR zip+4. When I tried the zip for it sent me back to change it to the 5 digit zip.
Thank you for this, I've been looking for this dvd everywhere
I just ordered it now, so no comments on shipping.
It's easy to order from Alibris. It's interesting to me how often the shipping on items I order is more than the items themselves. It's all right. I'm a careful shopper. Excellent choices, efficiency, timeliness. Thank you!
Easy to find clear description and nice lay out of the ordering page
First time using Alibris. I truly like supporting small local book stores. Thank you.
Only complaint so far is asking to fill in an expiration date or security code and there is no place to put it. Until you have to fool around the credit card info, Yeah, it finally gives you a place to input the info.
I never got a chance to put the address I wanted it sent to. Frankly, your system is not user friendly or explain well what and when and where you want the information. Please stop order and let me start over so the correct information can be entered
Very easy to search books. I always find what I like to read. Now I need to retire so I can read all these books!
It was so easy to find all the books i was looking for and the details on the books we great also
Easy and intuitive, lots of options depending on if you are prioritizing cost, speed, condition, etc.
Your website is clear and easy to use, and your check-out is seamless!
Found the book, good price, easy efficient checkout, appreciate guest checkout option and PayPal. Made it easy to ship to a diff address also.
I have always found them to be a great source, with excellent prices and selections.
Feels almost like a fake shady website, since the navigation is so jerky. Watch out for that deterrent.
Price is right but editing billing and shipping info is a challenge
Easy and gave me great choices in what seller i wanted to deal with
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.