On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I tried to purchase these CDs and a book, right after I entered all my information, cc number, I clicked purchase and I was kicked out of the purchase and the book was sold to someone else.
Should be some type of bundling of shipping cost for multiple orders from the same place, even a dollar or a few cents would be nice.
Found what I was looking for and ordered it without any difficulty
Fast, easy, wonderful! I love books and book shopping, Alibris makes it easy!
I would have liked another quicker shipping choice.
Excellent search functionality. Found the book I was looking for on the first attempt.
Was able to find a number of interesting books I'd been searching for a while. Found them all at low prices, free shipping, and with coupon code.
I am a returning customer and love the wide variety.
Finding books I wanted were easy to find, site was easy to navigate. Thanks
Great discounts and easy navigation made it a joy.
Great collection, easy ordering, excellent service!
Very selfish of me, not all books that I wanted are here for sale.
Lots of good books to get, at reasonable prices. Prices offset the higher shipping costs, making it viable to purchase even on limited income.
Easy to find rare and used books for research purposes.
Items in my cart disappeared before the 12 hours promised. Sent an email requesting help and was told it could take up to 48 hours to get help. Thankfully I was able to find all but one item again today.
Easy navigation and understandable website. Great selection and really good prices.
The selection of titles is always good and it's easy to find my requirements. (I prefer hardcover and there's a search function for this.) I also appreciate the indication of condition of each book.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members