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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I tried to purchase these CDs and a book, right after I entered all my information, cc number, I clicked purchase and I was kicked out of the purchase and the book was sold to someone else.
Should be some type of bundling of shipping cost for multiple orders from the same place, even a dollar or a few cents would be nice.
Found what I was looking for and ordered it without any difficulty
Fast, easy, wonderful! I love books and book shopping, Alibris makes it easy!
I would have liked another quicker shipping choice.
Excellent search functionality. Found the book I was looking for on the first attempt.
Was able to find a number of interesting books I'd been searching for a while. Found them all at low prices, free shipping, and with coupon code.
I am a returning customer and love the wide variety.
Finding books I wanted were easy to find, site was easy to navigate. Thanks
Great discounts and easy navigation made it a joy.
Great collection, easy ordering, excellent service!
Very selfish of me, not all books that I wanted are here for sale.
Lots of good books to get, at reasonable prices. Prices offset the higher shipping costs, making it viable to purchase even on limited income.
Easy to find rare and used books for research purposes.
Items in my cart disappeared before the 12 hours promised. Sent an email requesting help and was told it could take up to 48 hours to get help. Thankfully I was able to find all but one item again today.
Easy navigation and understandable website. Great selection and really good prices.
The selection of titles is always good and it's easy to find my requirements. (I prefer hardcover and there's a search function for this.) I also appreciate the indication of condition of each book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.