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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far. Depends on conditions of DVD when and if received!
Great site! Simple to navigate and a comprehensive collection. Always find what I am looking for!
Very easy to navigate and complete order.
Always find what I need. In great time and been pleased with condition of items
Tricky to deal with on my cell phone... interface is awkward.
I could not figure out how to order more than one copy of the same title. My written request for this information several days ago and not generated a response.
I would like shipping to be included in the prices.
Love that you have these books and that I don't have to use Amazon.
Would have liked to change shipping address earlier in process.
Usually find the lowest price with Alibris; dependable seller.
Little slow compared to other sites but still easy to look for books i want to buy
The website is clunky and didn't recognize my address because of the placement of my apartment number and it wasn't clear to me whether I made one or two purchases of the same book because the site felt clunky.
It would be great if shipping was not charged separately for each different vendor.
Would like to have been able to edit my order after signing in instead I had to sign out and start over. I also checked items available for free shipping and when I picked the higher priced item it still added shipping.
Over the last three days I have been trying to order copies of "Where Do We Go From Here". Every time I get a diffence price.
Website is a pain in the neck. If I didn't need this book, i would have given up.
Super fast find and check out. Appreciated all details about the book's condition.
Thank you.
I love being able to get books at such a low cost.
I love Alibris. It's is my preferred medium for getting books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.