
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have shopped here before and was well-pleased. I am expecting the same results now.
So far so good. Let's see when and what kind of condition the cd is in
Grateful to discover this route of obtaining books.
It's always easy to shop on alibris. I often want hard copies of books that I read on my Kindle--you never know when Amazon is going to delete something--and alibris is perfect for finding good, inexpensive ones.
First transaction but was certainly easy to process.
Great experience. Book in stock. Shipping options are affordable.
Poor interface. Too many buttons. Not clear. Had to spend too much time reviewing the order form to make sure I was getting what I ordered.
Site is well laid out, shipping was clearly explained and defined, condition of used book was well described, book that was hard to find was in stock. Much appreciated.
Well, I think that the information for shipping costs should be part of the cost base of the book before check out. I did enjoy pursuing the selection of books.
Overall it was a positive experience.
Our tax rate is for unincorporated 2.9%. There was no selection to indicate that.
Clear website, easy search and presentation of buying options
I didn't see a space to enter my coupon code for free shipping :/
I've ordered many books from Alibris and it's always been outstanding.
I love Alibris... I can easily find any book I like. It makes sense to recycle books!
Website is easy to navigate and price and quality of books is good!
I found exactly what I was looking for at a good price.
The website said books were held in the cart 12 hours before being removed from cart. They were removed in about 30 minutes.
Please advise when I can expect to receive the book.
Have always had great results when ordering with Alibris. Thanks for your service in having the books I request.
Loyal, if infrequent, user for over 25 years. Best sigle site resource for books on the web.
Ease of getting through the process without having to read reams of technical explanation!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.