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AlibrisReviews 107,067

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
920
value
10,946
shipping
10,936
quality
10,930
This company responds to reviews on average within 1 day

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Nebraska
1 review
0 helpful votes
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Great and easy
February 4, 2022

Great and easy. Fair prices, easy to find books I wanted.

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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There is no country listed on one of the books I ordered

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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First book arrived VERY fast
February 4, 2022

First book arrived VERY fast. But really you should state which shipping service, and please consider standarizing on the USPS, they desparately need the revenue to stay in business despite deJoy's actions to destroy them. Please do not use UPS, they are CROOKS.

Date of experience: February 4, 2022
North Dakota
1 review
0 helpful votes
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The only complaints I have about Alibris are you can't see a total before you enter in your card and the stores don't do a discounted rate for multiple books from the same location.

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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I should have been able to enter a coupon code according to an email I recieved. $15 coupon and free shipping. I did not get that. Pls credit my card.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
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Combine multiple books to get good price with free shipping. I love the deal

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
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Easy to find what I would like to order and ordering process super simple!

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
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The site was easy to navigate without any issues. I will reserve one star until I see how quickly the book arrives.

Date of experience: February 4, 2022
VI
1 review
0 helpful votes
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Easy to find what I'm looking for
February 4, 2022
Updated review

Easy to find what I'm looking for - excellent selection of titles.

Date of experience: February 4, 2022

Quick and easy to find the books I'm looking for
January 12, 2022
Previous review

Quick and easy to find the books I'm looking for.

Date of experience: January 12, 2022
Texas
1 review
0 helpful votes
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Contains a plethora of astonishingly insightful books!

Date of experience: February 4, 2022
Massachusetts
1 review
0 helpful votes
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I found shopping to be great I was able to find the book I was looking for right away only problem I have is trying to submit this order it won't let me

Date of experience: February 4, 2022
Germany
1 review
0 helpful votes
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Website, prices, selection, everything tip top ***** The brilliant service deserves special mention!

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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I believe I am purchasing Gerald Corey's, textbook and not his student manual like have done in the past.
Thank you, for accommodatin!

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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I simply wanted confirmation that the novel is in its original language, Italiano. I am now just keeping my fingers crossed. If it's English I don't want it. Thanks for your confirmation or otherwise, w/ respect, jo.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022

This was the first time, easy to follow-site
January 19, 2022
Previous review

This was the first time, easy to follow-site. Thanks

Date of experience: January 19, 2022
Florida
1 review
0 helpful votes
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Great search engine, detailed info on books listed/

Date of experience: February 3, 2022
Virginia
1 review
0 helpful votes
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Very intuitive site
February 3, 2022

Very intuitive site - found my book and checked out easily.

Date of experience: February 3, 2022
California
1 review
0 helpful votes
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I'm always pleased with Alibris
February 3, 2022
Updated review

I'm always pleased with Alibris. Best prices. Easy shopping. Never a problem with receipt of orders.

Date of experience: February 3, 2022

Almost always find a treasure!
March 16, 2021
Previous review

Almost always find a treasure!

Date of experience: March 16, 2021
Florida
1 review
0 helpful votes
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I signed up to subscribe but did not get the 10% discount!

Date of experience: February 3, 2022
California
2 reviews
0 helpful votes
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Tried to purchase a book from 2 vendors and neither had them and canceled. They need better inventory control.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Colorado
1 review
0 helpful votes
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My first order was cancelled, without explanation. Hope it doesn't happen again.

Date of experience: February 3, 2022