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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first order was cancelled, without explanation. Hope it doesn't happen again.
I always find what I am looking for with Alibris. Prices are great!
So glad you had a used copy that was a good deal! Very grateful.
Love the ease of shopping and seldom being disappointed in being able to find what I am looking for.
So easy and can almost find what I want every time.
Sellers / Vendors get a rating,. Buyers should also be rated for the vendors so
they don't send CRAP products to LONG - TIME customers like ME!
This sounds reasonable to me. How about YOU? Quick enough?
Easy to navigate the site. Most books found and in stock.
Great selection, found what I wanted
Easy to find what I was looking for, and purchase
Loving this site! Finding so many great records and books that I've been looking for for year!
You had just what I was looking for at a great price!
Found what I was looking for and in a few, easy clicks, it was on the way!
Quick and easy. Good comparison menu for price and quality of book(s).
Superb service and large inventory and rock bottom prices; that's why I keep coming back to purchase "out of print" books!
So far, very accessible. Will let you know when I get the shipment. Thank you
My title came up right away and the website is clear
I could not find this book anywhere! I am so thankful for you all. I received my confirmation email within the minute that I placed my order.
Thanks again!
I am not tech savvy so I appreciate the easy checkout.
Very easy to navigate after I found my title it was just smooth sailing. Not all websites flow this easily
I shopped from you before and found you more than reliable. You're brilliant!
Website is easy to use (changing quantity is easy)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.