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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've only had one previous buying experience and it was great.
Alibris is a good on-line store with a great variety of books, music, movies, etc. I can almost always find what I want.
Web site is easy to use, and Alibris has almost every book I am looking for.
When I first check on an item and put it in the cart, it was at a lower price than when I came back from updating my password. I could not find it at the original price.
I got automatically signed up for emails. The option should be left blank for me to check rather than manipulate me into giving you my email.
Quick and easy, no fancy computer skills needed. And you made a book suggestion that was spot right on. Thanks
You send me the coupons in US prices then when I shop I use CDN prices, so I always feel ripped off by the coupons.
Several times now, I have clicked too fast on the shipping address which was, I suppose, the last ne I used. HOW can I specify that my default shipping address be my own mailing address.
Easy to find titles and clear information and pricing.
Real books that I want that are not available at the library unless one settles for screen e-books.
I appreciate being able to fine-tune my book searches. Your inventory is impressive!
Site is easy to navigate saves time when looking for specific titles in specific conditions.
Information on the seller, condition, and shipping costs are clear. Makes the process quick and trustworthy.
Book disappear out of the cart. You show a price lower than what the prices are when one looks at the search results
My first order with Alibris for this title failed, as the seller said he had sold it long ago. Alibris had to refund my payment. I hope the second order works out better.
Alibris is an excellent source for that hard-to-find book.
Love Alibris. I have been ordering from this site for over 15 years and never a problem.
Found what I was looking for at a very reasonable price
I always find what I'm looking for, but I mis-understood your promotion. Shouldn't I have received $15 off and free shipping?
I always seem to find just what I'm looking for. Thanks!
One of the best sights I've found that handles out of print and sparse publications. I checked at least four other sites and it wasn't even listed.
Great experience each time even with resolving issues
Thanks
I pray I'm satisfied with the condition of the book. Blessings
I wish they hadn't sold out to Amazon but Alibris is still easy to use & affordable.
Easy to use website, prices are second to none, I somehow loved them more before Amazon bought them
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.