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AlibrisReviews 106,833

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
915
value
10,872
shipping
10,862
quality
10,856
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great service I scouted every online book site. Not only did Alibris have it with a very fast and easy search, the prices were even lower and smooth seamless checkout. Now I expectantly wait …

Date of experience: March 11, 2022
Michigan
2 reviews
0 helpful votes
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I was going to order this somewhere else but your shopping was cheaper and the book was too!

Date of experience: March 11, 2022
West Virginia
1 review
0 helpful votes
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I enjoy how easy it is to shop and find what you are looking for.

Date of experience: March 11, 2022
New York
1 review
0 helpful votes
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I'm grateful for resources like this, it was easy I was just a bit confused on the prices listed, it would give 2 dollar amounts as in "$4.55 $23.99" and I first assumed the first price was the book purchase and the next higher number was shipping cost I'm glad I investigated and saw it wasn't though.

Date of experience: March 11, 2022
Florida
1 review
0 helpful votes
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Used Books that I receive are as described. Good shipping

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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My shopping on line experience with your site was very easy. I happened to stumble across this site when I couldn't get access to another popular site.

Date of experience: March 11, 2022
New Jersey
1 review
0 helpful votes
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I can always count on Alibris to have hard to find...
March 11, 2022
Updated review

I can always count on Alibris to have hard to find rare books!

Date of experience: March 11, 2022

Able to purchase hard to find books at great prices
March 3, 2021
Previous review

Able to purchase hard to find books at great prices.

Date of experience: March 3, 2021
Georgia
1 review
0 helpful votes
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The cart malfunctioned, giving me a book I had already received. When I went to delete that one item, it deleted my whole order. Then the one book I wanted from a particular seller did not appear in search results and I had to choose another seller at a less favorable quality.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Again, great books, good prices
March 10, 2022
Updated review

Again, great books, good prices. Always get my books... thank you

Date of experience: March 10, 2022

Good choices, good prices
February 12, 2022
Previous review

Good choices, good prices

Date of experience: February 12, 2022

Good books, good prices Thanks
January 20, 2022
Previous review

Good books, good prices
Thanks

Date of experience: January 20, 2022

Good books for a great price
December 14, 2021
Previous review

Good books for a great price

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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This website is terribly difficult to navigate, not user friendly at all. It took ages to find the titles I was looking for in the clunky search tool. Half the time the titles were mismatched with the wrong season as evidenced in the merchandise photos. The checkout process was one of the worst, terrible design. After all that there was no where to enter the THANKS code to even get the five buck discount. That being said, despite exhorbitant shipping fees, he merchandise was still the lowest price through your site. Well done I suppose. If you can afford to hire some competent coders I expect you will get a good deal more buisness when would be customers do not get frusturated and quit after you clean up the interface. Cheerio.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 10, 2022
Virginia
1 review
0 helpful votes
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The book is less expensive for same book, same seller from Amazon

Date of experience: March 10, 2022
New York
2 reviews
0 helpful votes
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Great selection and service
March 10, 2022
Updated review

Great selection and service. I always find what I am looking for and receive it quickly.

Date of experience: March 10, 2022

Found what I was looking for right away for 99 cents
April 18, 2021
Previous review

Found what I was looking for right away for 99 cents. Yay

Date of experience: April 18, 2021
Texas
1 review
0 helpful votes
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Good selection of what I was looking for and at a price I like!

Date of experience: March 10, 2022
Missouri
1 review
0 helpful votes
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I can find books and DVDS that are difficult to find...
March 10, 2022
Updated review

I can find books and DVDS that are difficult to find at reasonable prices. Service is excellent!

Date of experience: March 10, 2022

The website is easy to navigate and read
February 16, 2022
Previous review

The website is easy to navigate and read

Date of experience: February 16, 2022
Ohio
1 review
0 helpful votes
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I love this website, so many good deals! And I can find books that I would have a hard time finding anywhere else!

Date of experience: March 10, 2022
Texas
1 review
0 helpful votes
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I found a better price on your website than on Amazon.

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Wish u would tell shipping time before order placed. I need book by next wk. Planned to read on plane

Date of experience: March 10, 2022
Texas
3 reviews
0 helpful votes
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It was easy to find the item to order, and easy to purchase.

Date of experience: March 10, 2022
Iowa
1 review
0 helpful votes
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The online site and payment system are easy to use
March 10, 2022
Updated review

The online site and payment system are easy to use. Not as complicated as others.

Date of experience: March 10, 2022

Had the book I wanted and the price was reasonable...
February 3, 2021
Previous review

Had the book I wanted and the price was reasonable (at least in my opinion).

Date of experience: February 3, 2021
Georgia
2 reviews
0 helpful votes
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Very good, but not allow me expedited shipping option.

Date of experience: March 10, 2022