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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I like your deals, but the emails offering coupons need to be more specific about what "free shipping" means. Because, its not free.
As always, better deals than anywhere else. The shipping is always murder, but that's to be expected. Something confused me about the coupon that was sent to me though. It said free shipping, but there seemed to be no redeemable code. I figured there was something in the fine print about that, but I didn't have time to figure it out.
Found two fabulous books on flying and one on Hemingway.
So far everything seems to be in place... waiting to receive confirmation and how expedited the rest of transaction flows
Easy to use and find what you want at a great price
Easy to use and can find everything I'm looking for at a great price
Quick, easy and informative. Every question was answered with description. Awesome!
Easy to use website, wonderful straight-forward service
Not happy about a possible 10 day wait... 3 is bad enough
I liked that I could see how much shipping each seller was charging me.
The shopping was easy. The shipping cost is terrible.
Website is well organized; product descriptions are thorough; ordering is easy. Thank you.
I have to wait a long time after clicking a link for the page to change.
I suggest helping buyers save money on shipping by searching offerings from the same sellers--or that you improve the cart optimization program to do this.
Very easy to navigate and find the books I wanted to purchase.
Love the site but the shipping cost is too costly. I would buy more if it was less expensive.
You should show shipping charges with prices so we could choose the right vendor
Wasted too much time cancelling the order on 13 books
The emails are clickbait. "$15 off" and "$15 off of $120" are NOT the same thing. And it does not make sense for the shipping to cost the same price as the books.
The books I wanted were available, and at good prices. Thanks
Site is a little "sticky" - checkout involves more hang time than I remember
First time shopper so have some reservations. Hope I'm not disappointed.
Shipping rates should be revealed before going through the ordering process. I can't justify ordering books from a discount company when I have to pay shipping costs that are so high that they could have been used toward purchase of one or more books.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members