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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great price on a good book. I had a little trouble navigating the web site on my new phone but it was no big deal. Thank you
Always prompt and reliable. I am a longtime customer.
Best source for used books, in my opinion. My go-to!
Over the years, I've been very happy with the selections, the service, and a complete lack of problems. Thank you.
I wanted to make sure this was a SOFT COVER but it doesn't show that on the final page to complete order.
I tried to place an order for a book written in English but it came up Spanish. I had quite a time getting rid of the Spanish and replacing it with English. Should be easier to change order during the check out process.
Easy to review. Complete information, easy checkout and my number one, use of PayPal
Consolidated shipping could be cheaper for three small paperbacks.
Great source for hard to find books... So many are in better condition than you would expect
Great source for odd books all over the place
Can't wait for these deals to arrive in the mail
I'm quite pleased with my ability to purchase these items without much ado
Some confusion about getting free shipping, otherwise it went well.
It seems there's no way to message seller or you when it comes to combined shipping amount, or other issues before paying.
Many problems entering my information
Did not realize shipping could take as long as 21 days
Got kicked off, had to re-enter all items 2 times!
Fine. You have a clumsy way to set up address changes -- but it got done.
Shipping is too costly at 70% of the purchase price. Please find a more economical shipping method.
Amazon and Walmart.com owere too high on my budget of $42. I did not spend that much, so I am good with this site.
The response to my original request was amazingly quick. You found the 2nd edition of the title I was seeking. I am still looking for the first edition, published in 1970. I am the graphic designer of both editions.
Website seems easy to use. I've bought books here for my Bible study group, but this is my first music purchase. Good service, great prices, excellent used items.
Could make the shipping address more prominent, since I sometimes ship to my home in Canada and sometimes to my parcel service in the U.S.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.