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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was much easier than expected. I would have preferred to use PayPal, but no worries.
Thanks for great books and service thru the years.
Clean, easy to use website and I like that I'm supporting independent bookstores.
Very easily navigated thru this website. No problem at all!
Alibris is the only place to shop for books, movies, and more. Loyal customer, die-hard fan.
Finding exactly what you're looking for, for a good price, completing the transaction in about 2 minutes is a really good experience.
Fast and easy ordering. Gave options for price and book condition.
There seems to be no way to update a dead phone number. Difficult even to edit shipping address. Had to enter information 4 times.
I did not see an option to enter a password as a regular customer
Had just what I wanted used price but like new condition
Lots of selections for the authors I was looking for
Found the book I wanted@ a great price
Always am able to find what I need at an affordable price.
First time I ordered it went right through without me making mistakes. Yeah
Very easy to change a forgotten password. Checking out & paying couldn't have been simpler. Splendid Internet site.
Found the book at once. The price + shipping cost was right.
Very easy shopping. Found book at once and at an excellent price.
Misunderstood how to get free shipping. Love coupon
Always have a good experience ordering, only 1 wrong order in all the time I've ordering, and it was taken care of promptly.
Always like shopping at Alibris, good experience
Great customer service! So easy and efficient! Thank you.
Know you for many years, Always satisfied with your service.
Your website is clear and easy to use. Being able to buy used books online is one of the best things about the Internet and our Postal system!
Good website, easy to navigate, and so many great books!
Good website! I found an audiobook I wanted, and the price is good. Thanks for what you do for readers like me. Pamela
What a great website - easy to use, easy to check out! I love receiving books from Alibris! Thank you for what you are doing for us Omnibibliovores!
Easy to navigate, I found the book I was looking for, and you take PayPal.
Wide range of choices that are clear. I like knowing where the book will ship from.
Great price on a good book. I had a little trouble navigating the web site on my new phone but it was no big deal. Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.