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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Could make the shipping address more prominent, since I sometimes ship to my home in Canada and sometimes to my parcel service in the U.S.
I love supporting secondhand book sellers and finding vintage copies for so little money!
I don't mind doing business with you but have no intention of maintaining an account. The guest option is not available, so I have to go through big procedure to get new password with count them two no I am not a robot hassles. Take my email address and credit card number send me the book, then leave me alone.
I wanted two copies of the book from the same vendor. One for me and one as a gift. I was forced to buy one book from two vendors and pay double shipping costs.
Nice selection of art and archaeology books at reasonable prices
Nice Selection of art and archaeology books offered at decent prices.
Searching is easy. Coupons are helpful. Rare-ish books are available. Thanks!
I'm supposed to get a discount with a code there was no where on the check out for code. And free shipping as you advertised
Very happy to find this item. Super quick and easy check out.
I love ordering books from here. You always have what I want at better prices than anywhere else. Thanks!
Great to find the book that I was looking for, used, for a very good price; thank you
Shipping cost was stated in advance. Appreciated it.
Excellent source; competitive pricing not necessarily the least expensive.
The book was offered at a great price!
Once established with Alibris, purchasing books is simple, books are good quality and fairly priced.
Instead of completely changing the credit card info, there should be an option to list multiple cards and choose therefrom. Also. Some of the boxes to enter info appear in a very light grayscale, as does some of the text making the site a bit difficult to navigate. It shouldn't be difficult for your webmaster to fix.
Easy to navigate and make changes. Quick process. Shipping date is reasonable and well priced. Thank you for a pleasant purchase experience!
Frustrated at the cost of shipping - more than double other used book places.
I consistently had to re-input my items to a cart. I understand them disappearing over night, but not while I am on a different screen for less than half an hour.
The price was dropped a lot so that the high price of postage (normally $3.50 but almost 5 here) made up the difference.
I get so tickled paying $2 for a book that is $40 (kindle) on Amazon.
The site is easy to use. It is easy to tell the shape of the used book and the cost of shipping. Sadly they did not have the book I wanted.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.