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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very pleased with the books' condition and shipping time.
As an educator, buying books for my classroom, Alibris is my go-to. Even with shipping charges, it is more economical to buy through Alibris.
Shipping charges for multiple books are ridiculously high
Alibris always has the books I need at good pricing and shipping.
Easy to use website, Love ability to pay w/ Paypal.
The process was convenient - I did not need a new book - I was looking for a good used book - time will tell if this was a good choice or not. Hope so
I seem to always find the books I want on Alibris.
Books arrive in condition as stated or better. This is my seventh time ordering from Alibris. I will be back again and again.
Shipping has been, overall, quick. Books are in very good condition. I'll be back!
Low price and reasonable shipping for the item I'm looking for. Thanks!
So easy to find the books that I wanted and at the price and condition of my choosing! Thanks Alibris!
On the state entry if you wanted an abbreviation, why no include a working drop down menu?
Positive experience because I got the books highly recommended by the counseling group. Found the books quickly and at a reasonable price. Thank you
It is a positive experience since I found good books
Intro page on iPhone made figuring out how to access used book sellers difficult
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.