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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was quick and easy. I was disappointed that the cheaper priced book that had been advertised was unavailable already. I felt tricked!
It was Hard. I'm visiting in Texas. I live in CA. Thank God everything went smooth. Thank you
Thank you for the wide varity you have in your DVD'S
Waited over 2 years to find this book. Finally showed up.
Quick and convenient thanks for not asking me to create an account.
Always easy to use. My go to when I need a hard to find book. The sellers ratings are accurate.
I had the ISBN for the needed books. Very convenient shopping and conslidation of orders.
Thank you for a great website for cheap books!
I've been awake y from Alibris for a long time. It took time to reorient myself.
Love this company far more than Amazon. Books are less expensive (even having to pay the shipping) and they are an email away if there are book or shipping issues!
This is the 3rd edition, right? I wish it was specified on the check-out page
Author is my Great-great-grandmother and I've looked everywhere for a copy, but couldn't afford the rare 1St edition I found. Was shocked and pleased to be able to get this price so I got one for my cousin, too!
I like that Alibris allows me to see who I am buying from- that way I can get all of the books in my order from the same bookseller, generally.
I like that the bookstores are listed and it gives me the opportunity to order all from one particular bookstore. Also, your prices are lower than some of your competitors. The condition of the book is less important to me than the cost of being able to obtain used books that I would definitely not be able to find locally.
The site is easy to use. I always search for what I want at Alibris first.
Your website could be updated for easier scrolling
Easy to find the books I am looking for. Super-fast checkout for regular customers.
All answers to my questions were provided. Looking forward to seeing how the results turn out. Thank you.
Easy to locate what I wanted. Order was completed with no problems.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.