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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Huge selection of old and newer books at reasonable prices. Good service and fast delivery.
Excellent selection of books at reasonable prices.
Easy to find the book that I am looking for, site has all the info for shipping cost as well and easy to checkout
Great idea to offer alternative items for less, when my total was $2+ below the required $39 for free shipping.
THANK YOU VERY MUCH!
My favorite site because it supports wide variety of sellers and avoids the corporate behemoth Amazon.
Great discounts on textbooks. Easy search and find and sort features!
Very easy to located needed text books. I was able to find required books except for one book.
I had a 15.00 credit coupon that was given to me by alibris and yet it was not applied to this order. So, for that reason I cannot say that I am a happy shopper.
Cart was emptied before I could place order. I lost track of one item, so we both lost out
Easy and clear page accessibility and updating
Just fine. Except item details did not say how many discs there are in this
Selection. A similar listing said 23 discs, so I hope that is true for this item.
All items have been shipped quite soon, except one item, which may have gone astray.
Actually great, but you did not have one book that I wanted.
Found just what I was looking for and at reasonable price, too.
Quick and easy ordering. Hope shipping is as fast, leaving in 7 days for overseas travel.
Coupons should be available for the total cost. Shipping is very expensive!
I love shopping at Alibris because of the huge inventory and for a given book there are often many, many choices of condition and price. The website design is intuitive and makes it easy to find the needed information.
Finally, the simple fact Alibris asks me whether I would like a follow-up email to see if I'm satisfied with the order sets it apart from every other bookseller I know.
Fine, but doesn't indicate the condition of the dust jacket.
Quick & easy - first time and I'll wait to receive the order before I comment more
I have used Alibris before and they did so well that I decided to look at their site first for the book I was looking for. I hope this great service continues.
Found the books that I wanted, order was quick and easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.