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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris has the books I'm looking for. Often at a better price, but just having the books available, is really great.
Any book I need, mailed to my house. Can't beat it.
So glad you carry these books! Not sure if shipping estimate reflects final charge, as it seems one doesn't save money by ordering more books at once. But you are a valuable resource for these harder to find books.
You have such a broad selection that when I travel I can find things I couldn't find at home. Thanks so much
I have sent 2 books to the wrong person. Have sent a message to sellers but 1 seller has already dispatched the book. I love your selection but I find that it is hard to change the sent to. I have erased the wrong address and it still keeps popping up. I realize that this is my problem but it is aggregating and expensive.
Found books easily, and I like the options ranging from the condition to how it finds the best value.
I had a terrible time placing this order. It first wanted to charge me way above the quoted shipping, like 4 times as much. It then refused my credit card because you can't actually type in a UK postal code. This was continuously refused. I changed payment to PayPal but this was also refused for no reason. I eventually managed to make payment by entering incorrect address details which is crazy. Someone needs to look at this process to sort out the issues. Other than this, my past experiences have been fine. Thank you
Everything has always arrived unlike some other sites where your items never end up coming
Easy to find books I wanted with a great selection of editions and conditions!
You had books I was looking for and easy to order them. Thanks!
Please include shipping price with book description.
Great website - fast loading with easy search and a very smooth check out process. Plus, I quickly found the book that I wanted.
It is always so confusing with the free shipping. I need to put my payment info in before I see the free shipping. Stop it!
So thrilled you have a book I am looking for that is out of print.
Pleased with the selection and ease of website use.
I really appreciate the service that Alibris provides in finding books I want.
If item arrives as described it will be a great experience.
Alibris makes it easy to shop and pay for used books. I love it.
Quick and easy to order as a guest, and create an account!
For this order Alpha Mike answered my email almost instantly. Very pleased with the way your site works.
I have placed orders twice for each of two books. I expected that the editions sent to me would be the from the publishers listed in the advertisement, with the same cover and cover illustrations. All four books sent were from different publishers than the one advertised and had different covers. Rather than go through the effort and expense of all four copies, I have donated them to Goodwill. The experience of having repeated "switches" has made me hesitant to order through Alibris. Up until now, your sellers have all been quite reliable.
Would have been better if the second book i wanted to add to the order could have been done easily. It was not so I did not add it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.