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AlibrisReviews 107,605

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
945
value
11,232
shipping
11,222
quality
11,216
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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My price went up from 31.49 + 3.99 shipping = 35.48 - but I was billed 38.36? Why? Even if you add NJ tax at 7%, it still does not add up.

Date of experience: August 5, 2022
North Carolina
1 review
0 helpful votes
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Always a pleasure and never a problem ordering through Alibris.

Date of experience: August 5, 2022

I always check Alibris before every book purchase
March 14, 2022
Previous review

I always check Alibris before every book purchase. Excellent selection and service, and I'm sure I've saved hundreds of dollars over the years.

Date of experience: March 14, 2022
Illinois
1 review
0 helpful votes
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My shopping experience was great
August 5, 2022

My shopping experience was great. I didn't like the increase in shipping cost.

Date of experience: August 5, 2022
Minnesota
1 review
0 helpful votes
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Finding this book at this price was worth the persistent search. If the condition rating is correct, I will be very please with my most recent experience with Alibris.

Date of experience: August 5, 2022
Connecticut
1 review
0 helpful votes
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A wide variety of books to browse through and books...
August 5, 2022
Updated review

A wide variety of books to browse through and books are easy to find. Much easier than going to a bookstore. I highly recommend Alibris.

Date of experience: August 5, 2022

A great way to buy books and a great variety of books to choose from

Date of experience: April 1, 2022

I like Alibris because shopping is easy, finding books...
September 11, 2021
Previous review

I like Alibris because shopping is easy, finding books and suggestions by Alibris make it that much easier too. I have ordered books that I didn't even know existed and some that have enhanced my hobbies, you get a great choice,

Date of experience: September 11, 2021

I like the range of books and their prices that I can...
February 12, 2021
Previous review

I like the range of books and their prices that I can choose from. There are not too many books that I cannot find on this site. It's any easy way to shop and I can find prices from very cheap to rare books that are more expensive. I highly recommend this site.

Date of experience: February 12, 2021
New Jersey
1 review
0 helpful votes
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Easy to find what I needed
August 5, 2022

Easy to find what I needed. I do wish the prices were a little better.

Date of experience: August 5, 2022
Georgia
1 review
0 helpful votes
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The shipping address and billing addresses resists...
September 4, 2022
Updated review

The shipping address and billing addresses resists change. Had to go back as it did not retain the commanded option.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 5, 2022

Checkout is awful, to navigate
July 28, 2021
Previous review

Checkout is awful, to navigate - backwards

Date of experience: June 28, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to search/locate items. A note that free shipping is calculated after entering payment information wouldn't go amiss though just to ease the nerves

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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I like that I could order the book as a guest; it was fast and efficient!

Date of experience: August 4, 2022
Florida
1 review
0 helpful votes
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Should have taken coupon for $5
August 4, 2022

Should have taken coupon for $5. That required email address, but you required it anyway. That was sneaky

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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First experience with your company with hope of doing more business in the future…. Thank you for asking!

Date of experience: August 4, 2022
Indiana
1 review
0 helpful votes
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The alibris web sometimes is a Little slow, but overall I am happy with the books I could find here.

Date of experience: August 4, 2022
Kansas
1 review
0 helpful votes
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Maybe I didn't see it but a description of what's in the book would help me.

Date of experience: August 4, 2022
Maryland
1 review
0 helpful votes
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Great website as far as comparing prices and locations of books.

Date of experience: August 4, 2022
Vermont
1 review
0 helpful votes
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Easy shopping even when item was at first not available
August 4, 2022
Updated review

Easy shopping even when item was at first not available

Date of experience: August 4, 2022

Fast and easy, found just what I was looking for
August 3, 2022
Previous review

Fast and easy, found just what I was looking for

Date of experience: August 3, 2022

Fast to find book I was looking for and easy check...
July 29, 2022
Previous review

Fast to find book I was looking for and easy check out

Date of experience: July 29, 2022

Fast and easy
May 13, 2022
Previous review

Fast and easy

Date of experience: May 13, 2022
New York
1 review
0 helpful votes
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Very user friendly and super convenient when changing an order/ when a book is out of stock.

Date of experience: August 4, 2022

Very easy to use and great prices
August 3, 2022
Previous review

Very easy to use and great prices.

Date of experience: August 3, 2022
Pennsylvania
1 review
0 helpful votes
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Items are easy to find
August 4, 2022
Updated review

Items are easy to find. Great selection and easy checkout

Date of experience: August 4, 2022

Fast snd easy
January 24, 2022
Previous review

Fast snd easy.
Thank you

Date of experience: January 24, 2022
Oregon
1 review
0 helpful votes
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Thank you
August 4, 2022

Thank you. First time using this site. Fair to navigate.

Date of experience: August 4, 2022
Hawaii
1 review
0 helpful votes
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Like that any book can be found in my experience. Great price too!

Date of experience: August 4, 2022
Colorado
1 review
0 helpful votes
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My first time using this service, excellent experience, will use again

Date of experience: August 4, 2022