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AlibrisReviews 107,605

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
945
value
11,232
shipping
11,222
quality
11,216
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Always great selection
August 6, 2022

Always great selection. Can usually find what I am looking for

Date of experience: August 6, 2022
New York
2 reviews
0 helpful votes
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Seller was very responsive about condition of book and it's exactly what I wanted

Date of experience: August 6, 2022
Illinois
1 review
0 helpful votes
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Amazon lists songs; you don't!
August 6, 2022

Amazon lists songs; you don't!
But you still win on price
Just have to get info from Bezos

Date of experience: August 6, 2022
Illinois
2 reviews
0 helpful votes
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I enjoy using this service when I am looking for a book.

Date of experience: August 6, 2022
Maryland
1 review
0 helpful votes
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Ordering was quick and no nonsense within seconds!
August 6, 2022
Updated review

Ordering was quick and no nonsense within seconds!

Date of experience: August 6, 2022

I easily found the book I wanted even though it was...
December 1, 2021
Previous review

I easily found the book I wanted even though it was published in the 1940s.

Date of experience: December 1, 2021

I was able to find the book I wanted quickly and could...
April 17, 2021
Previous review

I was able to find the book I wanted quickly and could read information about the seller.

Date of experience: April 17, 2021
Tennessee
1 review
0 helpful votes
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So far the ordering process took about 1 minute and I promptly received an email confirming my order. We have to see what happens from here.

Date of experience: August 6, 2022
Ohio
2 reviews
0 helpful votes
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Great!
August 5, 2022

Great! Love how easy I try is to search for and order what you want!

Date of experience: August 5, 2022
Michigan
1 review
0 helpful votes
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Easy to use site, good prices
August 5, 2022

Easy to use site, good prices. I am very happy to find paperbacks of old books I want to re-read.

Date of experience: August 5, 2022
Illinois
1 review
0 helpful votes
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This is my second visit to Alibris
August 5, 2022

This is my second visit to Alibris. My first visit ended with the requested item being sent to the wrong address. I am hoping for a better outcome this time.

Date of experience: August 5, 2022
New York
1 review
0 helpful votes
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Fast
August 5, 2022
Updated review

Fast. Much prefer as alternative to amazon which I do not like to use

Date of experience: August 5, 2022

Upset
November 25, 2021
Previous review

Upset. You don't have a customer service number that allows one to quickly talk to a real person. I misspelled my shipping address city and it took me 20 minutes to try to correct it, and almost called it quits and went with Amazon. No one has time to do emails and back and forth by slow technology. I needed to place the order asap. Finally I figured out I could send it to a new address and put in the correct spelling. You killed so much time of a valued customer and almost lost business because your checkout does not allow someone to delete an incorrectly spelled address and correct it quickly. Fix it please, for others.

Date of experience: October 26, 2021
Oregon
1 review
0 helpful votes
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Always seem to have what I am looking for at very good prices

Date of experience: August 5, 2022

Easy to navigate site and can usually find what I am...
April 15, 2021
Previous review

Easy to navigate site and can usually find what I am looking for!

Date of experience: April 15, 2021
North Carolina
1 review
0 helpful votes
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Finding this textbook!
August 5, 2022

Finding this textbook! But, I need at least three more!

Date of experience: August 5, 2022
Colorado
1 review
0 helpful votes
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Updating billing address was obstinate for some reason
September 4, 2022
Updated review

Updating billing address was obstinate for some reason. Going out of the page and going back in allowed it to work.

Date of experience: August 5, 2022

Not only do I always find what I want, I also get to...
March 4, 2021
Previous review

Not only do I always find what I want, I also get to support independent bookstores.

Date of experience: March 4, 2021
Ohio
1 review
0 helpful votes
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I've never seen the "optimize cart" button before - that's so cool! I also love how I can jump around to see different editions of books.

Date of experience: August 5, 2022
West Virginia
1 review
0 helpful votes
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Alibris has always been a quick and easy way to find...
August 5, 2022
Updated review

Alibris has always been a quick and easy way to find old books at a reasonable price

Date of experience: August 5, 2022

No problem finding the books my wife and sister-in-law...
March 12, 2021
Previous review

No problem finding the books my wife and sister-in-law wanted

Date of experience: March 12, 2021
Kentucky
1 review
0 helpful votes
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I love Alibris!
August 5, 2022
Updated review

I love Alibris! I always find what I want/need at at reasonable price.

Date of experience: August 5, 2022

I love Alibris, I always find what I am looking for
March 18, 2022
Previous review

I love Alibris, I always find what I am looking for. The prices are reasonable I always recommend this site to everyone. The shipping is high and takes forever BUT... I'm okay with waiting

Date of experience: March 18, 2022

I always find exactly what I want at the lowest possible...
September 30, 2021
Previous review

I always find exactly what I want at the lowest possible price

Date of experience: September 30, 2021

I love this site!
March 20, 2021
Previous review

I love this site! I can always find what I want at a reasonable price. I'm on
a fixed income so I have to stick with standard shipping and sometimes the shipping takes longer than I'd like, but the cost makes it worth the wait. I always recommend this site to my family and friends.

Date of experience: March 20, 2021
Washington
1 review
0 helpful votes
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Very easy
August 5, 2022
Updated review

Very easy. Would like to see option to add notes to items in wish list, and cart. :)

Date of experience: August 5, 2022

Easy to use website
July 27, 2022
Previous review

Easy to use website. :)

Date of experience: July 27, 2022

The detailed information makes it easy to check how...
July 22, 2022
Previous review

The detailed information makes it easy to check how much shipping is for items without free shipping. That said, it wold be nice to have the option to sort by prices INCLUDING shipping (or if that is already there, make it more obvious).

Date of experience: July 22, 2022

Was taken right to title I wanted through BookFinder
August 12, 2021
Previous review

Was taken right to title I wanted through BookFinder.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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Incorrect and confusing/misleading shipping prices

Date of experience: August 5, 2022
Texas
1 review
0 helpful votes
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Can't find these books locally
August 5, 2022

Can't find these books locally. And I really like the savings!

Date of experience: August 5, 2022
Tennessee
1 review
0 helpful votes
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Quick and easy
August 5, 2022

Quick and easy. Allows me to support Goodwill online.

Date of experience: August 5, 2022