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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always great selection. Can usually find what I am looking for
Seller was very responsive about condition of book and it's exactly what I wanted
Amazon lists songs; you don't!
But you still win on price
Just have to get info from Bezos
I enjoy using this service when I am looking for a book.
Ordering was quick and no nonsense within seconds!
I easily found the book I wanted even though it was published in the 1940s.
I was able to find the book I wanted quickly and could read information about the seller.
So far the ordering process took about 1 minute and I promptly received an email confirming my order. We have to see what happens from here.
Great! Love how easy I try is to search for and order what you want!
Easy to use site, good prices. I am very happy to find paperbacks of old books I want to re-read.
This is my second visit to Alibris. My first visit ended with the requested item being sent to the wrong address. I am hoping for a better outcome this time.
Fast. Much prefer as alternative to amazon which I do not like to use
Upset. You don't have a customer service number that allows one to quickly talk to a real person. I misspelled my shipping address city and it took me 20 minutes to try to correct it, and almost called it quits and went with Amazon. No one has time to do emails and back and forth by slow technology. I needed to place the order asap. Finally I figured out I could send it to a new address and put in the correct spelling. You killed so much time of a valued customer and almost lost business because your checkout does not allow someone to delete an incorrectly spelled address and correct it quickly. Fix it please, for others.
Always seem to have what I am looking for at very good prices
Easy to navigate site and can usually find what I am looking for!
Finding this textbook! But, I need at least three more!
Updating billing address was obstinate for some reason. Going out of the page and going back in allowed it to work.
Not only do I always find what I want, I also get to support independent bookstores.
I've never seen the "optimize cart" button before - that's so cool! I also love how I can jump around to see different editions of books.
Alibris has always been a quick and easy way to find old books at a reasonable price
No problem finding the books my wife and sister-in-law wanted
I love Alibris! I always find what I want/need at at reasonable price.
I love Alibris, I always find what I am looking for. The prices are reasonable I always recommend this site to everyone. The shipping is high and takes forever BUT... I'm okay with waiting
I always find exactly what I want at the lowest possible price
I love this site! I can always find what I want at a reasonable price. I'm on
a fixed income so I have to stick with standard shipping and sometimes the shipping takes longer than I'd like, but the cost makes it worth the wait. I always recommend this site to my family and friends.
Very easy. Would like to see option to add notes to items in wish list, and cart. :)
The detailed information makes it easy to check how much shipping is for items without free shipping. That said, it wold be nice to have the option to sort by prices INCLUDING shipping (or if that is already there, make it more obvious).
Was taken right to title I wanted through BookFinder.
Incorrect and confusing/misleading shipping prices
Can't find these books locally. And I really like the savings!
Quick and easy. Allows me to support Goodwill online.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.