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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easily found my book via Google search and checkout using my phone was simple and smooth.
Found book I wanted for less and the ordering process was easy.
I have been using your service for about 25 years, now and you've always been great.
I have loved your service for over 25 wonderful years.
You usually have what I want, at a great price.
I love your store! I have been using Alibris since the 1990's. There is no better review than that.
Normally, I'd give a 5 star rating, but I was unable to find any books about Saint Timothy.
I have been ordering from you for over 20 years. It is difficult during CO -VId to go to the library, so Thanks!
When I first signed on here yesterday, I was looking for something specific of which there was only one copy. So then between trying to remember my old password and being shut out of my account, I tried to start a new account and was told I needed to sign in to my old account. Rock and a hard place really! Then when I finally got the new password, I found that the item I wanted was no longer available. Within ten minutes' time. Then today I get an email from alibris saying I have something in my cart. I sign in, nothing in my cart. Then down at the very bottom of the page, I finally find my previously searched item and finally get an opportunity to order it. A very frustrating experience.
Very easy to find what I wanted because I knew the author
Items came up in a timely manner and were reasonably priced
Excellent site - easy to find multiple copies in various states of preservation.
I find things on Alibris I can't find on Ebay or Amazon. I had a defective movie once and it was refunded straight away.
Shopping here was quick and easy at a great price too!
Shopping was so easy and savings was automatically applied at checkout
I couldn't figure out how to keep shopping once I looked at my cart. I had to keep deleting everything in my cart to go look for something else, or a better price, or shipping that was cheaper from the same bookseller.
Found what I needed immediately, and the price and descriptions were comprehensive.
Easy to navigate site and purchase what I was looking for. Exceptional Price!
Not sure what happened, bu thought I'd ordered this book before, but no sign of the order in history.
I'd actually like multiple copies of this book. I did not see an option to add more copies.
This is a second time I have ordered this. The contractor/vendor that you engaged to sell the first book I ordered failed, and the Birthday gift will not be here on time. I am really disappointed. I ordered in plenty of time to get the book when I needed it. I hate Amazon and I want to never use that site, but I hope there is no glitch this time.
First purchase from you. Quick delivery will result in primo review.
I haven't received my books yet... obviously... but the ease and clarity of ordering was top notch! Thank you for making it easy to maneuver through!
Thanks for finding my rare book at a price I can afford!
Always the first place I go to find books that are hard to find - excellent source
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.