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AlibrisReviews 107,567

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,215
shipping
11,205
quality
11,199
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Changing the address was frustrating but finally completed

Date of experience: August 3, 2022
Colorado
1 review
0 helpful votes
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Easily found my book via Google search and checkout using my phone was simple and smooth.

Date of experience: August 3, 2022
Alabama
1 review
0 helpful votes
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Found book I wanted for less and the ordering process was easy.

Date of experience: August 3, 2022
Rhode Island
2 reviews
0 helpful votes
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I have been using your service for about 25 years,...
August 3, 2022
Updated review

I have been using your service for about 25 years, now and you've always been great.

Date of experience: August 3, 2022

I have loved your service for over 25 wonderful years
March 17, 2022
Previous review

I have loved your service for over 25 wonderful years.

Date of experience: March 17, 2022

You usually have what I want, at a great price
November 3, 2021
Previous review

You usually have what I want, at a great price.

Date of experience: November 3, 2021

I love your store!
October 26, 2021
Previous review

I love your store! I have been using Alibris since the 1990's. There is no better review than that.

Date of experience: October 26, 2021

Normally, I'd give a 5 star rating, but I was unable...
October 13, 2021
Previous review

Normally, I'd give a 5 star rating, but I was unable to find any books about Saint Timothy.

Date of experience: October 13, 2021

I have been ordering from you for over 20 years
February 3, 2021
Previous review

I have been ordering from you for over 20 years. It is difficult during CO -VId to go to the library, so Thanks!

Date of experience: February 3, 2021
California
4 reviews
9 helpful votes
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When I first signed on here yesterday, I was looking for something specific of which there was only one copy. So then between trying to remember my old password and being shut out of my account, I tried to start a new account and was told I needed to sign in to my old account. Rock and a hard place really! Then when I finally got the new password, I found that the item I wanted was no longer available. Within ten minutes' time. Then today I get an email from alibris saying I have something in my cart. I sign in, nothing in my cart. Then down at the very bottom of the page, I finally find my previously searched item and finally get an opportunity to order it. A very frustrating experience.

Date of experience: August 2, 2022
South Carolina
1 review
0 helpful votes
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Very easy to find what I wanted because I knew the author

Date of experience: August 2, 2022
Ohio
1 review
0 helpful votes
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Items came up in a timely manner and were reasonably priced

Date of experience: August 2, 2022
Canada
1 review
0 helpful votes
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Excellent site
August 2, 2022

Excellent site - easy to find multiple copies in various states of preservation.

Date of experience: August 2, 2022
Australia
1 review
0 helpful votes
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I find things on Alibris I can't find on Ebay or Amazon. I had a defective movie once and it was refunded straight away.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Shopping here was quick and easy at a great price too!

Date of experience: August 2, 2022
Missouri
1 review
0 helpful votes
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Shopping was so easy and savings was automatically applied at checkout

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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I couldn't figure out how to keep shopping once I looked...
September 1, 2022
Updated review

I couldn't figure out how to keep shopping once I looked at my cart. I had to keep deleting everything in my cart to go look for something else, or a better price, or shipping that was cheaper from the same bookseller.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2022

Found what I needed immediately, and the price and...
June 9, 2022
Previous review

Found what I needed immediately, and the price and descriptions were comprehensive.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Easy to navigate site and purchase what I was looking for. Exceptional Price!

Date of experience: August 2, 2022
New York
1 review
0 helpful votes
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Not sure what happened, bu thought I'd ordered this book before, but no sign of the order in history.

Date of experience: August 2, 2022
New Hampshire
1 review
0 helpful votes
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I'd actually like multiple copies of this book
August 2, 2022
Updated review

I'd actually like multiple copies of this book. I did not see an option to add more copies.

Date of experience: August 2, 2022

Quick, easy
April 21, 2022
Previous review

Quick, easy

Date of experience: April 21, 2022

This is a second time I have ordered this
October 7, 2021
Previous review

This is a second time I have ordered this. The contractor/vendor that you engaged to sell the first book I ordered failed, and the Birthday gift will not be here on time. I am really disappointed. I ordered in plenty of time to get the book when I needed it. I hate Amazon and I want to never use that site, but I hope there is no glitch this time.

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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First purchase from you
August 2, 2022

First purchase from you. Quick delivery will result in primo review.

Date of experience: August 2, 2022
Arizona
1 review
0 helpful votes
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Clear and concise
August 2, 2022

Clear and concise. 1, 2, 3 and your done. Thank you.

Date of experience: August 2, 2022
Washington
1 review
0 helpful votes
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I haven't received my books yet...
August 2, 2022

I haven't received my books yet... obviously... but the ease and clarity of ordering was top notch! Thank you for making it easy to maneuver through!

Date of experience: August 2, 2022
Michigan
1 review
0 helpful votes
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Thanks for finding my rare book at a price I can afford!

Date of experience: August 2, 2022
Virginia
1 review
0 helpful votes
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Always the first place I go to find books that are hard to find - excellent source

Date of experience: August 2, 2022