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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to find what you want and compare prices.
I didn't receive the $5 discount for subscribing to your site for coupons so not good.
Easy to navigate website, good packaging on previous order, and prompt emails about upcoming deals. Liked it!
Great Service and large variety of good books in good condition
Book prices are good,. And check-out process is efficient.
Alibris wasted my time in shopping for things I would not have otherwise considered due to the high shipping charges which were invisible until the final checkout. If I had been able to calculate the full charges up front, I could have avoided looking at purchasing books I would never have considered due to the hidden high shipping--your merchants shipping costs are much higher than in other catalogues such as ThriftBooks, Amazon, and AbeBooks.
Best experience better then all the other thank you
Would have been a 5 but shipping costs per book, even when they are shipped together are very costly.
It was very easy. I hope I receive what I purchased. Seems a bit strange posting my opinion before I receive what I ordered.
Everytime I tried to order it keep giving me error message and it would not let me use coupon code.
The pics on"I amnot a robot" test aren't always clear. Since you have my information and I do a fair amount of happy business with you and for a long time, I ought to be exewmpt from this kind of thing
Easy and simple. Second time ordering (or third?)So far everything came in good condition.
Previous order fine, no problem so far with this order. Prices good.
Easy selection, no hassle, quick and simple.
I really like that I can see where my books are being shipped from. I try to combine orders to simplify.
I was pleased when the first book I purchased from you arrived within a few days!
Please, send the beloved item as soon as possible, I'd like to pay for express service of course, Thanks a lot in advance!
Aside from initial confusion, everything went smoothly.
All went well except no backup options once in the shopping cart
I love this site. You have saved me literally hundreds of dollars on text books.
Albris is always my first stop when I am looking for books.
Order instructions are easy to understand and follow. Some of these places are so complicated!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.