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AlibrisReviews 107,567

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,215
shipping
11,205
quality
11,199
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Very easy to find what you want and compare prices.

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
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I didn't receive the $5 discount for subscribing to your site for coupons so not good.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Easy to navigate website, good packaging on previous order, and prompt emails about upcoming deals. Liked it!

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Great Service and large variety of good books in good condition

Date of experience: August 1, 2022
Washington
4 reviews
0 helpful votes
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Book prices are good,. And check-out process is efficient.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Alibris wasted my time in shopping for things I would not have otherwise considered due to the high shipping charges which were invisible until the final checkout. If I had been able to calculate the full charges up front, I could have avoided looking at purchasing books I would never have considered due to the hidden high shipping--your merchants shipping costs are much higher than in other catalogues such as ThriftBooks, Amazon, and AbeBooks.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
New Mexico
1 review
0 helpful votes
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Best experience better then all the other thank you

Date of experience: August 1, 2022
Connecticut
1 review
0 helpful votes
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Would have been a 5 but shipping costs per book, even when they are shipped together are very costly.

Date of experience: August 1, 2022
Colorado
1 review
0 helpful votes
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It was very easy
August 1, 2022

It was very easy. I hope I receive what I purchased. Seems a bit strange posting my opinion before I receive what I ordered.

Date of experience: August 1, 2022
Colorado
1 review
0 helpful votes
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Everytime I tried to order it keep giving me error message and it would not let me use coupon code.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
Georgia
1 review
0 helpful votes
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The pics on"I amnot a robot" test aren't always clear. Since you have my information and I do a fair amount of happy business with you and for a long time, I ought to be exewmpt from this kind of thing

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2022
Maryland
1 review
0 helpful votes
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Easy and simple
August 1, 2022
Updated review

Easy and simple. Second time ordering (or third?)So far everything came in good condition.

Date of experience: August 1, 2022

Previous order fine, no problem so far with this order
March 2, 2022
Previous review

Previous order fine, no problem so far with this order. Prices good.

Date of experience: March 2, 2022

Easy selection, no hassle, quick and simple
December 14, 2021
Previous review

Easy selection, no hassle, quick and simple.

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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I really like that I can see where my books are being shipped from. I try to combine orders to simplify.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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I was pleased when the first book I purchased from you arrived within a few days!

Date of experience: August 1, 2022
Germany
1 review
0 helpful votes
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Please, send the beloved item as soon as possible, I'd like to pay for express service of course, Thanks a lot in advance!

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Aside from initial confusion, everything went smoothly.

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
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All went well except no backup options once in the shopping cart

Date of experience: August 1, 2022
Indiana
1 review
0 helpful votes
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I love this site
August 1, 2022
Updated review

I love this site. You have saved me literally hundreds of dollars on text books.

Date of experience: August 1, 2022

Albris is always my first stop when I am looking for...
February 23, 2021
Previous review

Albris is always my first stop when I am looking for books.

Date of experience: February 23, 2021
Arizona
2 reviews
0 helpful votes
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If You pay attention to the coupons and shipping fees, you can do very good, with the prices.

Date of experience: August 1, 2022
Canada
1 review
0 helpful votes
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Order instructions are easy to understand and follow. Some of these places are so complicated!

Date of experience: August 1, 2022