Alibris has a rating of 4.7 stars from 97,305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.
I ordered several other items, along with a book I needed for book club, so that the order would qualify for free shipping. The order for my book was cancelled, and not in order to get a different copy, I have to pay shipping. That bothers me, but not enough to not order the book I need.
This was a great experience, I was looking for a rare book and managed to find it there. Purchase was straighforward, but delivery time took a while as I am based in the UK.
Would highly recommend to use this website!
Quick, Easy
The coupon email received was a bit misleading, suggesting that a $20 coupon was available for use.
The email did not include the information that $20 was for purchases above a certain amount!
I got $3 off! LOL
Super easy to use and to find the book I was looking for. The book quality was good, a little dented on the corners, but nothing crazy. I still think it was little overpriced for a used book, but I'll buy used over new any day.
A different book with the same title was delivered in error. The error was corrected and I received the correct book. The book was in the described (good) condition. I'm pleased with the result and I would order from this seller again.
Never a bad experience. About my last order: I found most of the books I was searching for at the price I was hoping for. Delivery was fast. The condition of the items was a described. Will buy again.
Shopping was pretty good. However, the shipping fees to each company is kind of ridiculous. Especially when the shipping costs more than the book! Good search site, now bring it all together. Find a way that all of these companies can work with you to bring down the costs of shipping.
Item as described, shipped in a timely manner. (Why does the review have to be a certain length? I said what I needed to say without the required additional characters. It's a disincentive to people to require a certain number of characters to leave a review!)
I found two copies of a book at different sellers that I was interested in. I emails one of the sellers with a very low (3-star) rating to confirm the description and this seller got back to me very quickly.
I ordered a two volume set and received these huge books exactly as described, carefully packaged, and in reasonable time. The ordering process was fast. (My wife would appreciate it if you made book-buying a little more challenging)
I ordered a book that was very clearly labeled as a paperback. I checked multiple times. Received a hardcover book. Reached out to the seller to let them know I received the wrong item. Said I was slightly disappointed but was gonna keep the book and wasn't gonna complain much or anything. They responded saying they "thought it would be an upgrade" but that they "don't know why you thought you were ordering a paperback as we had none to sell". I have photo evidence of the packing slip clearly labeled paperback. That comment just rubbed me the wrong way but I did still keep the book.
I was looking for a pair of books. I found the first being sold at a decent price. I checked each seller to see if they had the accompanying book. Finding both from the same seller at a good price put my mind at ease. Communication of shipping and order processing was easy and quick.
Recently had my credit card hacked by third party sellers on Amazon. Cancelled the account and now have new credit card. I wanted to find and purchase media from another, smaller company. Pleased so far. I will use Alone is again.
Things arrived kinda sporadically. I was hoping to have things before Christmas, and had given enough lead time. So that was a bit unfortunate, but understandable.
There is also an issue with certain books. I think it's important to have the dimensions of the books. When you're ordering books with multiple editions, it's hard to make sure you get the ones with the right sizes. Two I ordered were apparently different, so their sizes are mismatched.
Overall pretty great, I love used books. But a few things would have made it perfect.
If you want to own a book, or are looking for one not available in your library, you might find one for just a couple of bucks, and pay reasonable shipping. I live in the sticks, so shipping is cheaper than half a day/mileage/meal in the nearest "city."
I found what I need it and has a good price. I placed my order, got all the information to track my order and I got what I ordered quickly. I had not problem ordering or receiving my order. The book that I order was exactly what the description said. I am very pleased with my experience ordering with Alibris.
I was looking for two specific books to replace some of the old books on my son's "book tree" from when he was a little boy. They are very specific because they have to be a certain shape to fit the tree. I was so happy to find both of them in excellent condition and now I can hang the book tree for my grandchildren!
Was unsure about using this company before as I had no experience with them but order was faster than expected from so far away! Price was excellent and shipping was reasonable. Product was delivered in perfect shape too!
I decided one of the 4 books I ordered was not one I could use as a gift. I asked for a refund for the title, and I appreciate Alibris making it easy to return. The refund did not take long and was credited on my card. I appreciate the efficient processing of a return and refund.
It's a reliable way to find secondhand books I wouldn't otherwise find where I live. Aside from the occasional shipping problem, my shopping experiences have been consistently good, and very kind on my wallet while letting me built my personal library.
We purchased this because it was written by our grandfather and we wanted an extra copy for another family member. Purchase was easy & speedy. Our (2nd copy of) this book was well packaged and arrived in good time and good order. We are most pleased that 1. We actually found our extra copy of this book so easily 2. The purchase, delivery and every step of the way was A-1! Thank you so much.
This book was written by my maternal (Jane Eleanor Miessner Beauchamp) grandfather, Benjamin Franklin Miessner. As a child I spent time visiting Nana & Grandpa at Sundown, near Morristown, NJ.
I am happy that I've found it to add to my library.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.