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AlibrisReviews 102,796

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
817
value
9,168
shipping
9,158
quality
9,152
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Seamless and easy to order a great book for a great price.

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
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Shipping a bit high, but I always have trouble paying thru Amazon. Happy this page popped up. Hope it all goes well. This was lost, also my 3rd CD of same.
A birthday present to me!

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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The website is easy to navigate and submit orders.

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
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Legit site, love buying used books for such a good price!

Date of experience: November 3, 2022
New Jersey
1 review
0 helpful votes
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I was not happy with paying over $4.00 on each book that shipped. I payed more for shipping then I did the book.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
Alabama
1 review
0 helpful votes
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I love how everything is so cheap and you can get multiple books at once! They are so expensive everywhere else!

Date of experience: November 3, 2022
Michigan
1 review
0 helpful votes
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Lots of talk of coupons but I have never received a viable one, or if I did it's like "spend a 1000 dollars and we'll take off 50 cents lol. I didn't even get the so called 5 dollar coupon for the email sign up. It's all just clickbait. I didn't ask for anything, I just hate liars.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Florida
1 review
0 helpful votes
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I already had my order to cancel once, and when i went to reorder the price had gone up. Very disappointing.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
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Excellent experience(s) with Alibris
November 2, 2022

Excellent experience(s) with Alibris. I hope I"ll be as lucky this time as the last (recently) in receiving my order SOON, FAST. Need it RIGHT AWAY.
Thanks for what you can do.
Mary Bullock

Date of experience: November 2, 2022
Kansas
1 review
0 helpful votes
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I buy a lot from Alibris
November 2, 2022

I buy a lot from Alibris. I LOVE that the used book prices appear in order. I appreciate that we can get shipping discounts if we purchase from the same seller. I think those shipping discounts could be a little better, but still thankful for them. Easy to fine the books I'm looking for.

Date of experience: November 2, 2022
Texas
2 reviews
0 helpful votes
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Very good, I found the books I was looking for very quickly.

Date of experience: November 2, 2022
Florida
1 review
0 helpful votes
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Was very quick in the order, however, when I changed my password, the email gave me a coupon code. When placing the code in, it said that it expired. :(

Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
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Was very easy
November 2, 2022

Was very easy. Hopefully the shipping time will be on the quicker side.

Date of experience: November 2, 2022
Georgia
1 review
0 helpful votes
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Maybe 10% off shipping next time as a coupon. Also, I don't understand the significance the question about follow-up? Aren't the things you mention 'standard operating procedure' for a purchase?

Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
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I love Alibris
November 2, 2022
Updated review

I love Alibris. Great deals on great books and a user friendly website.

Date of experience: November 2, 2022

I love Alibris!
October 17, 2022
Previous review

I love Alibris!

Date of experience: October 17, 2022

I love Alibris and Hippo Books!
May 4, 2022
Previous review

I love Alibris and Hippo Books!

Date of experience: May 4, 2022
Montana
1 review
0 helpful votes
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Easy shopping and a great selection of the item I was looking for, and found, at a much lower price than the mega retailers.

Date of experience: November 2, 2022
Idaho
1 review
0 helpful votes
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Ordering was easy
November 2, 2022

Ordering was easy. Just wish they would offer alternative shipping methods.

Date of experience: November 2, 2022
Iowa
1 review
0 helpful votes
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I always find what i am looking for at a good price for a used book

Date of experience: November 2, 2022
Minnesota
1 review
0 helpful votes
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Straightforward processing
November 2, 2022

Straightforward processing. Able to buy a hard to find book.

Date of experience: November 2, 2022
Florida
1 review
0 helpful votes
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Had to reenter information 3-4 times
December 2, 2022

Had to reenter information 3-4 times. Got message that the location was not found when submitting information, rather than returning me to the page with errors or gaps in information. Not a user friendly website.

Date of experience: November 2, 2022