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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Was very quick in the order, however, when I changed my password, the email gave me a coupon code. When placing the code in, it said that it expired. :(
Was very easy. Hopefully the shipping time will be on the quicker side.
Maybe 10% off shipping next time as a coupon. Also, I don't understand the significance the question about follow-up? Aren't the things you mention 'standard operating procedure' for a purchase?
I love Alibris. Great deals on great books and a user friendly website.
Easy shopping and a great selection of the item I was looking for, and found, at a much lower price than the mega retailers.
Ordering was easy. Just wish they would offer alternative shipping methods.
I always find what i am looking for at a good price for a used book
Straightforward processing. Able to buy a hard to find book.
Had to reenter information 3-4 times. Got message that the location was not found when submitting information, rather than returning me to the page with errors or gaps in information. Not a user friendly website.
Most importantly: easy checkout, clear way to subscribe emails or not, and clear way to do guest checkout.
All of my book orders arrived within reasonable time
Smooth - it was recommended by a seller@similar online e-commerce who unfortunately could not sale the same book to me - for a system limitation/ restriction/ glitch. So far, no hassle.
It's quick, easy, and I like books is fair condition. It feels like I'm getting thoughts from someone else too.
Easy navigation on the website. Love the ease of checkout.
Easy process. Have never received a book in poor condition. Usually receive my orders very quickly.
Thanks!
Very good and I have never experienced poor service from your vendors.
I have never been disappointed with your service
As always, alibris is the best! So quick, so easy, so satisfactory. Thank you!
Love everything I've bought through Alibris. The ratings are accurate, and thins come in a timely manner.
Thank you for your awesome service!
All went smoothly. Relatively efficient for purchasing as a guest. Clear explanations.
I hate your shipping policy (and all online booksellers' shipping policies). What are they based on? Purely the weight of the items? I don't think so. Plus Amazon can undercut your prices because of their monopoly. Thanks for listening.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members