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AlibrisReviews 102,792

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
817
value
9,166
shipping
9,156
quality
9,150
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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It was going fine until I tried to check out
December 4, 2022
Updated review

It was going fine until I tried to check out. I was asked to sign in, but didn't have the correct password. After I reset it, when I returned to sign in, my cart was empty!... 7 items that had taken some time to find. Very disappointing.

Date of experience: November 4, 2022

Finding my books was easy...
May 6, 2022
Previous review

Finding my books was easy... nicely categorized for 0-2 year olds, then board books.
I needed to update my zipcode. Took a while to find how to do that.

Date of experience: May 6, 2022
Rhode Island
1 review
0 helpful votes
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Love Alibris!
November 4, 2022
Updated review

Love Alibris!

An absolute must for my 3 book club needs!

Date of experience: November 4, 2022

Love Alibris...
May 8, 2022
Previous review

Love Alibris... especially since I joined a couple of book clubs. ;)

Date of experience: May 8, 2022

I love sbopping for books at Alibris
February 3, 2022
Previous review

I love sbopping for books at Alibris.

Date of experience: February 3, 2022

Love Alibris!
December 31, 2021
Previous review

Love Alibris!

I have to find books for my Classics Book Club and when I stumbled on this web site I was thrilled. They have EVERYTHING... and provide a bunch of options about what to pay...

I have never, ever been disappointed in the on-line shopping I've done through Alibris...

Date of experience: December 31, 2021

I love Alibris!
October 10, 2021
Previous review

I love Alibris! I've joined 2 book clubs (a Classics Literature group and a very broad Mystery Group). My go to place to get the books I need to read is Alibris. They are able to connect me to several independent book sellers, for books new and old. And I have never been disappointed with the quality of the books I buy...

Date of experience: October 10, 2021

I love Alibris...
April 23, 2021
Previous review

I love Alibris... I have shared this site with the folks in my Mystery Book Club... No matter what I look for, I can find it via Alibris.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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Good prices quick shipping
November 4, 2022
Updated review

Good prices quick shipping. Now to see the condition of the books.

Date of experience: November 4, 2022

Good price
October 31, 2022
Previous review

Good price. Hope the book is in good condition. Site was easy to use and connection to paypal was perfect.

Date of experience: October 31, 2022
California
1 review
2 helpful votes
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Excellent but placing items into wish cart after on the check out cart is confusing. Just deleted them instead. The other confusion is as you place items into cart, it is notated how much more you need until free shipping is applied. It never seems that you reach that limit.
The other issue is when I tried to utilize my $5 coupon for signing up, it the page was not accessible.
You are still my favorite store!

Date of experience: November 4, 2022
Tennessee
1 review
0 helpful votes
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I've had the same Bible for almost 50 years I was so happy to find it again and purchase for a friend!

Date of experience: November 4, 2022
Georgia
2 reviews
0 helpful votes
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I could not order 2 of the same book
December 4, 2022
Updated review

I could not order 2 of the same book. It said "book is already in your cart.' When I said that I wanted to change my order, (1 to 2) it deleted the item. I really hate to start over to buy 4 more books today. Checkout had no way to "continue shopping." I shop with you to avoid Amazon, but their site would be easier to use.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2022

I've been shopping Alibris for 20+ years
September 10, 2022
Previous review

I've been shopping Alibris for 20+ years. Always pleased with service.

Date of experience: September 10, 2022
Nebraska
1 review
0 helpful votes
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I found just what I wanted
November 4, 2022

I found just what I wanted. But I will feedback when I get it too.

Date of experience: November 4, 2022
Canada
1 review
0 helpful votes
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The search feature narrowed it down quickly- i found the books easily this time.

Date of experience: November 4, 2022
New York
1 review
0 helpful votes
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It would be nice to easily check and see if multiple...
November 4, 2022
Updated review

It would be nice to easily check and see if multiple books are available from the same seller to avoid multiple shipping charges. Maybe there is a way but it is not clear to me.

Date of experience: November 4, 2022

Great deals that support a range of organizations and...
August 30, 2022
Previous review

Great deals that support a range of organizations and businesses.

Date of experience: August 30, 2022
Texas
2 reviews
0 helpful votes
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Just the book I need to make small gifts for Christmas.

Date of experience: November 4, 2022
Oregon
1 review
0 helpful votes
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Easy and good prices
November 3, 2022

Easy and good prices. Just wish I had a image of one of the items I purchased to be 100% sure it's the right one

Date of experience: November 3, 2022
West Virginia
1 review
0 helpful votes
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First time I hope all books arive and are in good condition then I can rate a true rating.

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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Your company always has the books or movies I am looking for.

Date of experience: November 3, 2022

You always have what I am looking for when it comes...
February 3, 2021
Previous review

You always have what I am looking for when it comes to books or movies.

Date of experience: February 3, 2021
Latvia
1 review
0 helpful votes
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I love Alibris!
November 3, 2022

I love Alibris! It is my go-to book source. The shipping experience was great today, I found lots of choices for the books I was searching for, and i thought the prices were reasonable. I would be happier with more detailed descriptions of the condition of the books by the sellers. A lot of generic, rather vague phrases are used to describe the condition (sellers are probably too busy to write details), but these phrases are too vague and usually do not convey as much info on the condition as I would like.

Date of experience: November 3, 2022
Tennessee
1 review
0 helpful votes
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Reasonable price… I hope the book is in decent shape

Date of experience: November 3, 2022
Minnesota
1 review
0 helpful votes
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Shopping is very easy-to-use
One caveat lag time in accessing my car, beyond that I've recommended you to three friends so keep up the good work

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
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A fiend recommended your team and I'm glad to try this

Date of experience: November 3, 2022
Nevada
1 review
0 helpful votes
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Seamless and easy to order a great book for a great price.

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
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Shipping a bit high, but I always have trouble paying thru Amazon. Happy this page popped up. Hope it all goes well. This was lost, also my 3rd CD of same.
A birthday present to me!

Date of experience: November 3, 2022
California
1 review
0 helpful votes
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The website is easy to navigate and submit orders.

Date of experience: November 3, 2022