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AlibrisReviews 102,782

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
816
value
9,161
shipping
9,151
quality
9,145
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
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Love that I wasn't forced to create an account. I am a bookseller myself and rarely need to buy a book but this is a gift

Date of experience: November 6, 2022
Pennsylvania
1 review
0 helpful votes
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Not sure how they calculated the PA 6% tax for a 99 cent book. They came up with 33 cents. Here in PA it would only be 6 cents. The tax does not apply to shipping cost!

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Always a pleasure to shop Alibris
November 6, 2022

Always a pleasure to shop Alibris. Vendors are quality, and if ever there is a problem with an order -- which is rare -- Alibris responds and handles quickly!

Date of experience: November 6, 2022
Wisconsin
1 review
0 helpful votes
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Shipping is FAR too expensive when I pay the most for that vs the books... Very disappointing... but I am in a hurry so you get my business this time. Not sure how your business has any advantage over other booksellers... Sad...

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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Books arrive in a timely manner and in the condition...
November 6, 2022
Updated review

Books arrive in a timely manner and in the condition listed.

Date of experience: November 6, 2022

Books come in condition described and in a timely manner
April 12, 2022
Previous review

Books come in condition described and in a timely manner.

Date of experience: April 12, 2022

Amazon had a copy for over $200
February 10, 2022
Previous review

Amazon had a copy for over $200. It was hardcovered but had the same story.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I can always count on Alibris to have what I am searching for.

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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The difficulty for me was in selecting the number of...
December 6, 2022
Updated review

The difficulty for me was in selecting the number of books I needed, the same book, without ordering one then going back and ordering another. The strange thing is this was not the case with different books. It was annoying. Another annoying moment:"Please agree to the checked box before submitting". There is no checked box. Now I cannot submit comment, another annoying moment.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2022

Had a problem connecting with my alive is account
October 9, 2022
Previous review

Had a problem connecting with my alive is account.
Had to sign in anew, credit card # and all, it frightened a bit. Now I think I should delete my alibris account information and start a new account.

Date of experience: September 9, 2022
Washington
2 reviews
0 helpful votes
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The listing stated this book would be shipped for free. But there was a shipping fee added. Disappointed. But placing the order anyway.

Date of experience: November 6, 2022
Oregon
1 review
0 helpful votes
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Shopping at Alibris is a breeze--so much better than...
November 6, 2022
Updated review

Shopping at Alibris is a breeze--so much better than Amazon. Lower prices, better selection.

Date of experience: November 6, 2022

It's so simple to shop at Alibris
January 1, 2022
Previous review

It's so simple to shop at Alibris. And prices on used books are way lower than Amazon! The book I just purchased was less than $6.00 at Alibris and was $554.00 at Amazon! Not kidding. Thank you, Alibris!

Date of experience: January 1, 2022
Montana
1 review
0 helpful votes
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This was very quick and reasonable
November 6, 2022

This was very quick and reasonable. Now to see if the arrival date is as expected. Thank you

Date of experience: November 6, 2022
California
1 review
0 helpful votes
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I've ordered several book from Alibis over the years...
November 6, 2022
Updated review

I've ordered several book from Alibis over the years and have always been satisfied.

Date of experience: November 6, 2022

Very convenient to use
September 27, 2022
Previous review

Very convenient to use.

Date of experience: September 27, 2022
Tennessee
2 reviews
0 helpful votes
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All good except when I logged in I lost all my cart contents and had to go look for them all again.

Date of experience: November 6, 2022
North Carolina
2 reviews
0 helpful votes
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Site easy to navigate
November 6, 2022

Site easy to navigate. Options were clear with good descriptions.

Date of experience: November 6, 2022
New York
2 reviews
0 helpful votes
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Super easy to search for the title I needed and to purchase!

Date of experience: November 6, 2022
Ohio
1 review
0 helpful votes
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Books I've bought have all been in good condition and...
November 6, 2022
Updated review

Books I've bought have all been in good condition and we're as described

Date of experience: November 6, 2022

Site is easy to use
April 7, 2021
Previous review

Site is easy to use

Date of experience: April 7, 2021
Turkiye
1 review
0 helpful votes
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As always it was very good
November 6, 2022

As always it was very good. My last shopping was long time ago. But i really need this book. Thank you.

Date of experience: November 6, 2022
California
1 review
0 helpful votes
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Good so far, I'll add to it when I receive my book

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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Orders are shipped quickly
November 6, 2022
Updated review

Orders are shipped quickly. This is a wonderful to shop.

Date of experience: November 6, 2022

Always enjoy shopping here
September 3, 2022
Previous review

Always enjoy shopping here. Orders are exactly as described and shipping is quite fast. Thanks again.

Date of experience: September 3, 2022
California
3 reviews
0 helpful votes
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I always find what I'm looking for at Alibris!
November 5, 2022
Updated review

I always find what I'm looking for at Alibris! Thanks!

Date of experience: November 5, 2022

Found the book and its condition and ordered it!
July 24, 2022
Previous review

Found the book and its condition and ordered it! Very Easy!

Date of experience: July 24, 2022

If I can't find it anywhere I can usually find it at Alibris!

Date of experience: May 24, 2022

Easily found the book I was looking for at a very resonable price.

Date of experience: April 11, 2022

Easy acvcess to books in which I was interested
November 5, 2021
Previous review

Easy acvcess to books in which I was interested.

Date of experience: November 5, 2021

Found what I wanted with no difficulty & ordered it...
October 31, 2021
Previous review

Found what I wanted with no difficulty & ordered it straightaway!

Date of experience: October 31, 2021

Easy access to range of books & prices
April 28, 2021
Previous review

Easy access to range of books & prices

Date of experience: April 28, 2021
Pennsylvania
1 review
0 helpful votes
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These are gifts
November 5, 2022
Updated review

These are gifts. I care that each book is in good shape with no tears in the cover. Based on past experience, I always worry since I haven't always had the best experience. Returns are not as easy as they are with other companies.

Date of experience: November 5, 2022

Return policy could be better
March 16, 2021
Previous review

Return policy could be better

Date of experience: March 16, 2021