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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love that I wasn't forced to create an account. I am a bookseller myself and rarely need to buy a book but this is a gift
Not sure how they calculated the PA 6% tax for a 99 cent book. They came up with 33 cents. Here in PA it would only be 6 cents. The tax does not apply to shipping cost!
Always a pleasure to shop Alibris. Vendors are quality, and if ever there is a problem with an order -- which is rare -- Alibris responds and handles quickly!
Shipping is FAR too expensive when I pay the most for that vs the books... Very disappointing... but I am in a hurry so you get my business this time. Not sure how your business has any advantage over other booksellers... Sad...
Books arrive in a timely manner and in the condition listed.
Books come in condition described and in a timely manner.
Amazon had a copy for over $200. It was hardcovered but had the same story.
I can always count on Alibris to have what I am searching for.
The difficulty for me was in selecting the number of books I needed, the same book, without ordering one then going back and ordering another. The strange thing is this was not the case with different books. It was annoying. Another annoying moment:"Please agree to the checked box before submitting". There is no checked box. Now I cannot submit comment, another annoying moment.
Had a problem connecting with my alive is account.
Had to sign in anew, credit card # and all, it frightened a bit. Now I think I should delete my alibris account information and start a new account.
The listing stated this book would be shipped for free. But there was a shipping fee added. Disappointed. But placing the order anyway.
Shopping at Alibris is a breeze--so much better than Amazon. Lower prices, better selection.
It's so simple to shop at Alibris. And prices on used books are way lower than Amazon! The book I just purchased was less than $6.00 at Alibris and was $554.00 at Amazon! Not kidding. Thank you, Alibris!
This was very quick and reasonable. Now to see if the arrival date is as expected. Thank you
I've ordered several book from Alibis over the years and have always been satisfied.
All good except when I logged in I lost all my cart contents and had to go look for them all again.
Site easy to navigate. Options were clear with good descriptions.
Super easy to search for the title I needed and to purchase!
Books I've bought have all been in good condition and we're as described
As always it was very good. My last shopping was long time ago. But i really need this book. Thank you.
Good so far, I'll add to it when I receive my book
Orders are shipped quickly. This is a wonderful to shop.
Always enjoy shopping here. Orders are exactly as described and shipping is quite fast. Thanks again.
I always find what I'm looking for at Alibris! Thanks!
Found the book and its condition and ordered it! Very Easy!
If I can't find it anywhere I can usually find it at Alibris!
Easily found the book I was looking for at a very resonable price.
Easy acvcess to books in which I was interested.
Found what I wanted with no difficulty & ordered it straightaway!
Easy access to range of books & prices
These are gifts. I care that each book is in good shape with no tears in the cover. Based on past experience, I always worry since I haven't always had the best experience. Returns are not as easy as they are with other companies.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.