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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had several things in my cart that got removed (someone else purchased them first at a lower rate?) when I stepped away for a moment, so then I had to start over completely with a new cart. That was disappointing! It said that my choices were safe in the cart for 12 hours, so I'm not sure what happened there? I did find other copies of one of the books I wanted in better condition, but the second book at lower price was no longer available.
Otherwise, loved the coupons and cashback with my VISA. I've been a fan since I learned about Alibris through my publishing days.
Easy and fast! Always nice to support independent stores, too!
Easy to find the book I sought. Quick checkout, reasonable shipping charge
It would not let me update my address for my credit card but I was able to use my PayPal so its fine.
Just enough interruptsion about starting accounts, etc., to NOT be annoying. Thanks. I was able to buy this book and leave--i. E., accomplish my goal! Thanks. OOPS. I just had to agree to the checkbox at the bottom. That doesn't make me happy!
Very helpful to have a detailed description of the condition of the book
That new customer vs existing customer, hard to see on phone. Otherwise, love Alibris.
I never seem able to get the offers. $5- off with purchase of $35- but spend $40 & nothing comes off.
SUPPOSED TO BE FREE SHIPPING BUT ORDER SHOWS OVER $22- FOR SHIPPING.
Although I was trying to order 3 books from the same source with the truck icon, my order was still listing a shipping charge.
I had to ho thru Customer Service to explain the system's "glitch."
Sigh~
Hard to find contact info on site.
I had to google search "Alibris contact."
Would be nice to see the estimated tax and shipping costs along with the book costs.
Well organized and easy to find what I wanted. Good job!
A bit confusing but generally okay / haven't bought on this site for some time.
I tried to order 3 books but when I went to look for the 3rd one the site kicked out my first two items in my cart.
I love Alibris. Reliable rating of the quality of the books and great pricing!
Awesome and priceless treasure found again. Thank you in advance for your help with this transaction
I have been shopping with Alibris for several years now and have never been disappointed with the service or the availability and price of books
Ihave used Alibris for several years and have always received what I ordered and appropriate to quality indicated from booksellers with high ratings.
So far so good. First time using Alibris and hopefully they don't disappoint on item and on delivery. Thank you
Love that I wasn't forced to create an account. I am a bookseller myself and rarely need to buy a book but this is a gift
Not sure how they calculated the PA 6% tax for a 99 cent book. They came up with 33 cents. Here in PA it would only be 6 cents. The tax does not apply to shipping cost!
Always a pleasure to shop Alibris. Vendors are quality, and if ever there is a problem with an order -- which is rare -- Alibris responds and handles quickly!
Shipping is FAR too expensive when I pay the most for that vs the books... Very disappointing... but I am in a hurry so you get my business this time. Not sure how your business has any advantage over other booksellers... Sad...
Books arrive in a timely manner and in the condition listed.
Books come in condition described and in a timely manner.
Amazon had a copy for over $200. It was hardcovered but had the same story.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members