On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Search is easy, price is right, shipping reasonable
Has been very good, I obtain much needed scholarly books at very reasonable prices
Book is quite reasonable in price and is quite valuable to me. Ordering was a breeze.
It would be nice to be offered the "free shipping" (on some qualifying books) option for a book, if there is one, as you go through and select what you want.
Alibris's prices are always competitive, and the service is great.
Great prices, Wide selection, cheaper than the big A
Wide selection, great prices, and NOT a big box store
The alternative cost comparison feature is great. It made it where I was able to add a couple more books. Thank you!
Cleared cart after logging in. Shows low priced books that are not actually available.
The books I want are always easy to find, and I love the selection.
I love shopping with Alibri. I always get the books I want from great book stores!
I spent 3 hours ordering upwards of 40 books but when I went to buy them it showed 38 books in my cart. I tried to buy them, they disappeared from my cart, and try as I could, I couldn't get those books back. A huge waste of my time as an educator trying to build her 5th grade library. I don't know when I will have enough time to reorder what was lost. Really pissed.
I is usually very easy to peruse the listings very quickly and it is simple. I do wish when we are looking for a series that they were listed on the side like they used to be. It makes it a bit easier to pick the ones you need when you are buying for a specific book in a series and you do not know the exact title.
I love buying the books but the shipping is getting harder to figure in advance and then you have to remove books that you wanted to get but money is tighter as you well know.
Thanks for your great selections.
Mary L.
Easy enough but the shipping charges are always a shock.
Shipping is really high, regular customers should get an occasional break(discount).
SHipping is very high, hard to justify to the school district on the shipping.
I'd like to give a higher rating but won't until I receive my refund from a previous order that was no longer available
Why is it so hard to delete and modify shipping and billing addresses?
Also, regarding this feedback. I'd prefer that it not appear on any public website. It is just for you, internally.
Have had trouble finding this book. Happy to see you had multiple
Possibilities and that you rate the seller.
So far so good. It was and easy experience to buy the book. Lets wait to see the results
Always a pleasure. I appreciate the very reasonable shipping costs.
Found my book quickly. Will receive it in plenty of time for my brother's birthday. Hooray!
This website is really easy to use; the selection of books is excellent!
I'm surprised that you still had my information after all these years.
Took a while to figure our to go right to get the price.
I love shopping at Alibris as I usually find what I am looking for at a low price.
So many choices but hard to move around and save previous interests. Maybe a heart symbol to hold a spot?
Alway wonderful, but I get emails about discounts but I am not sure what I need to do to get them.
There are too many restrictions on using discounts codes & on getting free shipping.
Coupons should be applicable to smaller orders & should last longer.
Quick and easy. Shipping cost was high; I usually find free shipping elsewhere.
I had several things in my cart that got removed (someone else purchased them first at a lower rate?) when I stepped away for a moment, so then I had to start over completely with a new cart. That was disappointing! It said that my choices were safe in the cart for 12 hours, so I'm not sure what happened there? I did find other copies of one of the books I wanted in better condition, but the second book at lower price was no longer available.
Otherwise, loved the coupons and cashback with my VISA. I've been a fan since I learned about Alibris through my publishing days.
Easy and fast! Always nice to support independent stores, too!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members