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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found exactly what I wanted on the first search, and at a very reasonable price. I appreciate the multiple search fields.
Good, I like having options, choosing the book cover on novels is a thing I didn't know I needed until I found Alibris.
I enjoyed the Alibris website. It was easy to search, select and add to cart and/or wish list.
I love this site. Very easy to find books I'm looking for and efficient checkout.
I love Alibris. The descriptions of the books are careful and accurate, the search feature works very well, and checkout is a breeze. Thank you so much!
I love this site! The Search engine is robust and easy to use, the book condition descriptions are useful, and the checkout experience is fast and smooth.
It was easy to find the titles and place the order, unlike with Thriftbooks.
Looking forward to receiving the books.
I would appreciate a definition of each term describing the condition of a book, from "Fair" to "Like New".
Some of the descriptions seem a bit arbitrary, defined by each bookseller rather subjectively.
It was great finding titles for such wonderful prices
I love ordering books from Alibris, I have ordered so many books from over 20 years and I'm always happy with my books.
I love shopping for books on your website
Website is easy to navigate. Found what I was looking for immediately. Payment was seamless.
Website very jumpy. Couldn't remember password so went through my email to change it and then my cart was empty, even though it showed it. I went to order again and the "very good" one was no longer available. Probably in the cart that says it's empty!
Good, as usual.
Note: I believe alibris needs to show a clear link to ones cart.
Your site lacks any link to my shopping cart.
Alibris has a very user friendly web site. Excellent packaging and quick shipping - very reasonable prices for materials and shipping. What more could a booklover want?
You make it very easy to find whatever title you're seeking.
This book not available at my nearest Barnes and Noble and, if it was, it would be $10.00 more expensive.
The best selection always, and easy to find what you're looking for, and very reasonable. This is my "go to" source for books.
I pretty much automatically go to Alibris first these days -- and usually last as well.
Best selection and best prices.
Easily found what I was looking for at good prices. That is virtually always the case with Alibris, my number one source for books.
Just the best place for used books and the best prices
I always find what I am looking for.
Alibris always has biggest selection and best prices
Why are you forcing me to use an account? Why are you saving/storing my credit card information
Why will your website not allow me to proceed as a guest?
Alibris always has what I'm looking for, and they make returns really easy if something doesn't go right.
So far It's been pretty user friendly- I WOULD Love to be able to read a couple pages or see how many chapters there are like I can on Amazon- AND the price seems to be FANTASTIC
I tried and tried and tried to find the icon/link to purchase a desired book, Essential Chan Buddhism. Finally I went into my account and purchased one book. Still could not find the link/icon to purchase the mentioned book.
Search is easy, price is right, shipping reasonable
Has been very good, I obtain much needed scholarly books at very reasonable prices
Book is quite reasonable in price and is quite valuable to me. Ordering was a breeze.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.