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AlibrisReviews 102,766

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,155
shipping
9,145
quality
9,139
This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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Lots of book choices, good detail about each option.

Date of experience: November 10, 2022
Ohio
1 review
0 helpful votes
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It was good and easy for most part
November 10, 2022
Updated review

It was good and easy for most part. However it can be difficult looking for similar interests with decent shipping prices.

Date of experience: November 10, 2022

This site is very resourceful and easy access to any...
February 6, 2022
Previous review

This site is very resourceful and easy access to any book imagined. Thank you.

Date of experience: February 6, 2022
Florida
1 review
0 helpful votes
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Quick, efficient and Alibris had the book I'm looking for.

Date of experience: November 10, 2022
Minnesota
2 reviews
0 helpful votes
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The initial email book disappeared resulting in you having to cancel the order. Back at it again for another copy.

Date of experience: November 10, 2022
Florida
1 review
0 helpful votes
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Very easy to use, covers many options, usually accurate. Highly recommend the site!

Date of experience: November 10, 2022
Virginia
1 review
0 helpful votes
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Best price, easy to find title I wanted and simple checkout procedure.

Date of experience: November 10, 2022
Maryland
1 review
0 helpful votes
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Too hard to remove an item
December 10, 2022
Updated review

Too hard to remove an item. I accidently ordered 2 of the same item. Almost canceled the order when I couldn't figure out to delete one.

Date of experience: November 10, 2022

Ez peazee
October 21, 2022
Previous review

Ez peazee. Simple.

Date of experience: October 21, 2022
Illinois
1 review
0 helpful votes
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Best price!
November 10, 2022

Best price! Recycling makes sense for me and the planet!

Date of experience: November 10, 2022
Washington
1 review
0 helpful votes
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It took too long (over 30 minutes) to make a purchase with the billing address and shipping adress being different. You asked for the shipping address in the begining of the ordering then the payment information, and it was rejected because the shipping address did not match the cards address.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 9, 2022
Kansas
1 review
0 helpful votes
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The mystery of not knowing the final charge is not a good feeling.

Date of experience: November 9, 2022
Georgia
1 review
0 helpful votes
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Website easy to navigate as well as great resources and prices for subject I'm researching.

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
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Hi
November 9, 2022

Hi - I added a book to the shopping cart and forgot my password. After I reset the PW, my shopping cart was empty.

Date of experience: November 9, 2022
Oklahoma
2 reviews
0 helpful votes
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No hang ups with having to setup an account when it's only a 1 time purchase.

Date of experience: November 9, 2022
DO
1 review
0 helpful votes
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Easy to use the website
November 9, 2022

Easy to use the website. The prices on used books are very good. The books come to my home. All good.

Date of experience: November 9, 2022
Colorado
1 review
0 helpful votes
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NO delays and responsive
November 9, 2022

NO delays and responsive. Excellent spectrum offerings. Keep it up!

Date of experience: November 9, 2022
Australia
1 review
0 helpful votes
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The book I was searching for was easy to find with relevant information clearly described. The purchase procedure was straightforward.

Date of experience: November 9, 2022
North Carolina
1 review
0 helpful votes
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Found exactly what I wanted on the first search, and at a very reasonable price. I appreciate the multiple search fields.

Date of experience: November 9, 2022
Virginia
1 review
0 helpful votes
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Good, I like having options, choosing the book cover on novels is a thing I didn't know I needed until I found Alibris.

Date of experience: November 9, 2022
North Carolina
1 review
0 helpful votes
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I enjoyed the Alibris website
November 9, 2022

I enjoyed the Alibris website. It was easy to search, select and add to cart and/or wish list.

Date of experience: November 9, 2022
Minnesota
1 review
0 helpful votes
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I love this site
November 9, 2022
Updated review

I love this site. Very easy to find books I'm looking for and efficient checkout.

Date of experience: November 9, 2022

I love Alibris
February 14, 2022
Previous review

I love Alibris. The descriptions of the books are careful and accurate, the search feature works very well, and checkout is a breeze. Thank you so much!

Date of experience: February 14, 2022

I love this site!
May 4, 2021
Previous review

I love this site! The Search engine is robust and easy to use, the book condition descriptions are useful, and the checkout experience is fast and smooth.

Date of experience: May 4, 2021