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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Jumped over to you from Abe Books where I was not having a magical shopping experience! Hope this will go to address indicated in NH—it's a surprise gift; in future I will use my DC home address for orders. Thank you for making this simple! I hope!
I've always had good service and the quality of the used books has been reliable.
I ordered this book a few weeks ago. It came in audio format and 2nd Edition. I did not see it was audio and was very disappointed. I am reordering the paperback in 3rd edition.
Ordering was perfect. Hopefully my AAdvantage points will show up in time. And I'm not too sure how the access for that ebook will work. If it works well, I will certainly order other books fromAlibris.
Shipping costs are out of this world! You do carry a larger variety of merchandise than other discount books online. Thank you for that.
Fun, easy
Wish shipping were not so much
Like the optimized cart, wish there was a slightly bigger shipping discount for buying from the same seller.
I almost always find rare books that I am looking for here. Ordering is quick, easy and simple.
Consolidation alert worked well for me -- thank you!
Every book I was looking for was available here on aLibris!
Just one little request. Please make it easier to change the default address I sent one book to a friend in another country and ever since, that address comes up by default.
So pleased to have found aLibris! What a great alternative to that other A-word.
Love the free shipping option. Alibris usually has what I'm looking for in stock
Easy to find good deals in stock with free shipping
I signed in to receive a $5 discount, but I did not receive it..
Thank You All for such a wonderful experience. Happy Holidays to you all.Please send a special thank you to the wed site that was so hrlpful to me in making this purchase a success.
I am grateful for holiday sales. I had no idea there were so many options for saving money on the books I want. I love the bundling to save on shipping!
Prices are always better than the competitions and the feature that checks for similar items from the same vendor (to help lower shipping fee) is brilliant.
I have used Alibris for many years and it just keeps getting better.
I was trying to see if the same book seller had the two books I wanted to buy so I could save on shipping. I needed to open two windows, one for each book, then compare the two lists to find common sellers. I would like a better way to cross reference titles and sellers.
Easy to find everything. Two items were less expensive, two were more expensive. So only purchased two.
Good, inexpensive. I won't be able to ever use the $5 coupon because I wouldn't ever spend $50.
Alibris is and always has been easy to use and a fun site to browse.
Alibris is easy to navigate and rich in content.
Alibris has a huge selection and is easy and efficient to use.
Frustrating! It was hard to find the books I was looking for, I wasn't able to figure out how to put in the cyber Monday code, so I didn't get the deduction, the shipping is too expensive! Why wasn't I able to get the higher discount? I am spending over $100, mostly in shipping.
A brief message flashed by about an "order optimizer" but having passed it by, it wasn't obvious how to get back to it/find out what it was.
Good experience although I didn't see a claimed "quality" of the particular copy of the book that I was buying; perhaps I missed it?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.