We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Tried three times to put promo code in for shipping discount and it didn't show up anywhere to place the family code in. Ended up placing order without a discount. Very frustrating.
Simple straightforward site. Easy to navigate, search and place order.
So far, very easy to select a book and pay for it.
The shipping cost is too much. I am a regular customer. I will not order as many books next time I order. Please place my books directly in front of the front door. Thank you in advance.
I ordered as a guest. It was an easy process and price of the book was cheapest on Alibris.
It was very easy to use Search, and the results came in quickly.
Many different ways to access books.
Rarely fail to find the book I'm looking for, and at a good price.
No way to delete a saved credit card. No way to delete an old saved shipping address. Good info on specific copy of a book.
Great to find gifts for different aged grandchildren.
It was fine. I was able to get the book I wanted slightly cheaper than at other book sites. It wasn't even available on Amazon. Not that I planned to buy from them. I just checked to make sure they weren't undercutting everybody else by a huge margin.
You had everything, everything I wanted to buy. Very impressed. Surprised that I couldnt see shipping costs, it upped the ante almost to the point of not buying anything. But here I am excited for my order.
I can find just about any book that I want and the checkout process is simple!
Alibris seems to always have the book I'm looking for!
I can almost always find the book I'm after at a great price!
Very disappointed that the order I previously placed was cancelled.
I'll know more once I see the condition of my books
Jumped over to you from Abe Books where I was not having a magical shopping experience! Hope this will go to address indicated in NH—it's a surprise gift; in future I will use my DC home address for orders. Thank you for making this simple! I hope!
I've always had good service and the quality of the used books has been reliable.
I ordered this book a few weeks ago. It came in audio format and 2nd Edition. I did not see it was audio and was very disappointed. I am reordering the paperback in 3rd edition.
Ordering was perfect. Hopefully my AAdvantage points will show up in time. And I'm not too sure how the access for that ebook will work. If it works well, I will certainly order other books fromAlibris.
Shipping costs are out of this world! You do carry a larger variety of merchandise than other discount books online. Thank you for that.
Fun, easy
Wish shipping were not so much
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.