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AlibrisReviews 101,776

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
793
value
8,747
shipping
8,737
quality
8,731
This company responds to reviews on average within 1 day
Oklahoma
1 review
0 helpful votes
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I love that I can find out of print books for not a fortune on alibris.

Date of experience: November 30, 2022
Washington
1 review
0 helpful votes
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I love shopping at Alibris Books--supporting local and independent book sellers means a lot to me. When possible, I try to get second-hand reads into my hands, first. It feels better than new. It is one little way to accomplish keeping informed and minimize cutting more trees for paper. Alibris is my first go to--on line.

Date of experience: November 30, 2022
Massachusetts
1 review
0 helpful votes
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Found all three books I was looking for at prices comparable to or lower than elsewhere.

Date of experience: November 30, 2022
Massachusetts
1 review
0 helpful votes
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Didn't want to order two copies of this book but couldn't find anywhere to cancel the second order. How do I cancel the second copy?
Maybe this will help other shoppers.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2022
Indiana
1 review
0 helpful votes
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It took awhile, but I figured out how to change my address and phone number.

Date of experience: November 30, 2022
Colorado
1 review
0 helpful votes
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User friendly website with lots of info on the books listed. Thank you!

Date of experience: November 30, 2022
Washington
1 review
0 helpful votes
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I didn't have to repeat or confirm endlessly or use any stupid special codes just to order. Thank you!

Date of experience: November 30, 2022
Pennsylvania
1 review
0 helpful votes
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Shipping costs are way too high, especially when buying multiple books from the same seller.

Date of experience: November 30, 2022
New York
1 review
0 helpful votes
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Easy to checkout
November 30, 2022

Easy to checkout. Easy to establish an account. I thought I had one with you but you graciously sent an email saying none were found, which is better than IF YOU HAVE AN ACCOUNT AN EMAIL WILL BE SENT. So kudos to the attention to detail.

Date of experience: November 30, 2022
Illinois
1 review
0 helpful votes
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Alibris is the place for any book you are looking for!

Date of experience: November 30, 2022
Georgia
2 reviews
0 helpful votes
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Easy transaction
November 30, 2022

Easy transaction. Was looking for this DVD via Amazon. Way over priced at $80.00

Date of experience: November 30, 2022
Oregon
1 review
0 helpful votes
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Tried three times to put promo code in for shipping discount and it didn't show up anywhere to place the family code in. Ended up placing order without a discount. Very frustrating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2022
Idaho
1 review
0 helpful votes
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Simple straightforward site
November 30, 2022

Simple straightforward site. Easy to navigate, search and place order.

Date of experience: November 30, 2022
Georgia
2 reviews
0 helpful votes
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So far, very easy to select a book and pay for it.

Date of experience: November 30, 2022
California
1 review
0 helpful votes
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The shipping cost is too much
December 29, 2022

The shipping cost is too much. I am a regular customer. I will not order as many books next time I order. Please place my books directly in front of the front door. Thank you in advance.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2022
New York
1 review
0 helpful votes
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I ordered as a guest
November 29, 2022

I ordered as a guest. It was an easy process and price of the book was cheapest on Alibris.

Date of experience: November 29, 2022
Idaho
2 reviews
0 helpful votes
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It was very easy to use Search, and the results came...
November 29, 2022
Updated review

It was very easy to use Search, and the results came in quickly.

Date of experience: November 29, 2022

Many different ways to access books
September 28, 2021
Previous review

Many different ways to access books.

Date of experience: September 28, 2021

So far so good
September 11, 2021
Previous review

So far so good.

Date of experience: September 11, 2021
Ohio
1 review
0 helpful votes
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Rarely fail to find the book I'm looking for, and at a good price.

Date of experience: November 29, 2022
Arizona
1 review
0 helpful votes
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No way to delete a saved credit card
November 29, 2022

No way to delete a saved credit card. No way to delete an old saved shipping address. Good info on specific copy of a book.

Date of experience: November 29, 2022
Florida
1 review
0 helpful votes
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Great to find gifts for different aged grandchildren.

Date of experience: November 29, 2022