We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I love that I can find out of print books for not a fortune on alibris.
I love shopping at Alibris Books--supporting local and independent book sellers means a lot to me. When possible, I try to get second-hand reads into my hands, first. It feels better than new. It is one little way to accomplish keeping informed and minimize cutting more trees for paper. Alibris is my first go to--on line.
Found all three books I was looking for at prices comparable to or lower than elsewhere.
Didn't want to order two copies of this book but couldn't find anywhere to cancel the second order. How do I cancel the second copy?
Maybe this will help other shoppers.
It took awhile, but I figured out how to change my address and phone number.
User friendly website with lots of info on the books listed. Thank you!
I didn't have to repeat or confirm endlessly or use any stupid special codes just to order. Thank you!
Shipping costs are way too high, especially when buying multiple books from the same seller.
Easy to checkout. Easy to establish an account. I thought I had one with you but you graciously sent an email saying none were found, which is better than IF YOU HAVE AN ACCOUNT AN EMAIL WILL BE SENT. So kudos to the attention to detail.
Alibris is the place for any book you are looking for!
Easy transaction. Was looking for this DVD via Amazon. Way over priced at $80.00
Tried three times to put promo code in for shipping discount and it didn't show up anywhere to place the family code in. Ended up placing order without a discount. Very frustrating.
Simple straightforward site. Easy to navigate, search and place order.
So far, very easy to select a book and pay for it.
The shipping cost is too much. I am a regular customer. I will not order as many books next time I order. Please place my books directly in front of the front door. Thank you in advance.
I ordered as a guest. It was an easy process and price of the book was cheapest on Alibris.
It was very easy to use Search, and the results came in quickly.
Many different ways to access books.
Rarely fail to find the book I'm looking for, and at a good price.
No way to delete a saved credit card. No way to delete an old saved shipping address. Good info on specific copy of a book.
Great to find gifts for different aged grandchildren.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.